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Quest Ponsonby

Photo gallery for Quest Ponsonby

Featured Image
Balcony
Desk, iron/ironing board, cribs/infant beds, WiFi
LCD TV
Desk, iron/ironing board, cribs/infant beds, WiFi

Overview of Quest Ponsonby

Quest Ponsonby

4.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Laundry
  • Parking available
  • Housekeeping

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 48-hour vacancy between guest stays
  • Contactless check-out
1011, Auckland, 68 Ponsonby Road

Explore the area

  • Popular LocationArtstation3 min walk
  • Popular LocationNew Zealand Film Archive10 min walk
  • Popular LocationGrafton Bridge19 min walk
  • AirportAuckland (AKL-Auckland Intl.)21 min drive

Choose dates to view prices

Studio

  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

About this area

Auckland

Quest Ponsonby is located in Grey Lynn, a neighborhood in Auckland, and is in the business district. New Zealand Film Archive and Aotea Centre are cultural highlights, and some of the area's activities can be experienced at Viaduct Harbour and Princes Wharf. Museum of Transport and Technology and New Zealand National Maritime Museum are also worth visiting.

What's nearby

  • Artstation - 3 min walk
  • Ponsonby Road - 4 min walk
  • Karangahape Road - 5 min walk
  • New Zealand Film Archive - 10 min walk
  • Grafton Bridge - 19 min walk

Getting around

  • Auckland Grafton Station - 3 min drive
  • Auckland Intl. Airport (AKL) - 21 min drive

About this property

Quest Ponsonby

Luxury Auckland aparthotel in Grey Lynn, near University of Auckland
This smoke-free aparthotel features WiFi in public areas, self parking, and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus WiFi and an LCD TV with cable channels. A hair dryer, an iron/ironing board, and a desk are among the other amenities that guests will find.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • WiFi available (NZD 5 per 24-hour period)

Parking and transportation

  • Self parking on site (NZD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Family friendly

  • Cribs (infant beds): NZD 12.0 per day
  • Children stay free

Food and drink

  • Microwave
  • Coffee/tea maker

Bedrooms

  • Rollaway/extra beds: NZD 35.00 per day

Bathrooms

  • Free toiletries
  • Hair dryer

Entertainment

  • LCD TV with cable service

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • In the business district
  • In the shopping district

General

  • 38 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.00 per day
Cribs (infant beds) are available for NZD 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: NZD 17 (one-way)
  • Airport shuttle fee per child: NZD 5 (one-way), (up to 12 years old)
  • Self parking fee: NZD 20.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 12.0 per day
  • Rollaway bed fee: NZD 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland
Quest Ponsonby Aparthotel
Quest Ponsonby Aparthotel Auckland

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 173 out of 521 reviews
5 - Excellent 33%
Rating 4 - Good. 211 out of 521 reviews
4 - Good 40%
Rating 3 - Okay. 77 out of 521 reviews
3 - Okay 15%
Rating 2 - Poor. 34 out of 521 reviews
2 - Poor 7%
Rating 1 - Terrible. 26 out of 521 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Traveled with family
Still waiting
I was unable to travel to Auckland due to level 3 restrictions. I am still waiting to be informed from Hotels.com if I will receive a credit for my room. Still waiting.
Stayed 1 night in Oct 2021

3/5 Okay

Business traveler
Liked: Room comfort
Fix these things to get 5 star stay....
Hotel was central for our business trip so perfect. Check in was easy, receptionist very helpful and friendly. Room was well appointed. Only let down was not sure when the tiled floors had last been washed which was a bit off-putting in the bathroom which I was going to talk to receptionist about but didn't get opportunity. It could have just been the type of tile, but didn't think I should be seeing water splash marks on the floor around the basin and toilet areas. Disappointed with teh shower caddy which was a stick on plastic job coming away from the wall, so could see black mould coloration in glue but the shower itself perfectly clean and great shower pressure. Also there was a slight smell to the room which I put down to the shower and soap buildup in drain. Leaving the bathroom fan on fixed that issue. A very good room/stay marked down by easily fixable things. The receptionist was lovely, genuinely friendly and helpful.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, amenities
The location of this property is extremely convenient for the CBD, supermarket just around the corner, many restaurants, cafes within walking distance even a really good International food court. Opposite a large park, on-site parking & buses to most places within 50 meters. Reception good, it’s a little dated. Will use again for pure convenience. Room well equipped & clean.
Stayed 4 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities
Be there by 4 pm or you have to book in using the intercom. Some street noise but not too bad though.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Locates in a great part of town
Stayed 1 night in Jul 2021