4/10 (不満)
chris
家族旅行
2025 年 8 月 8 日
気になった点 : 清潔度、施設のコンディションと設備
Our stay was 8/1-8/5/25 as a family of 8.The room itself was fine. Clean 2 Bdrms very spacious and 3 bthrms was nice.AC didnt work in one bdrm but we just lived with it. Communication was quick and efficient.The coffee shop was also very good.That’s where the positives ended.The hotel itself is a trashcan. Not once did I even see housekeeping much less give us clean towels or clean our room.1 of the working elevators def wasn’t working properly. NEITHER had any posted/dated inspection by the fire dept which I thought was required….super sketchy. The one worked sporadically but the doors would often get stuck and it was scary. Then there is the pet issue. Ppl were allowing their dogs to pee/poop on the floor and it was hours or days before it was cleaned. A dog peed in the elevator and someone put a wet floor sign over it at 7 am and we used the elevator at 8 and 9 am and it was still there. Not until we came back from the beach was it cleaned up but the wet floor sign was now thrown on the floor!There was dried dog poop next to an arcade machine when we arrived Friday and it was there until Monday evening.And yes, we mentioned it to the staff. It would be one thing if this were an old AC casino that they fixed up but kept some of the old charm.This was just an old casino that they tried to make an arcade and Waterpark but left all the other parts just dirty and old.I get it’s AC and it’s relatively dirty but this was next level gross.Would not stay again.
chris
2025 年 8 月に 4 泊滞在