Verified review
4/10 Poor
Massimo
Oct 19, 2026
First, convenient location. But noisy because of train horns. Complimentary earplugs are not "soundproofing". Later on arrival evening no hot water, called them instead of messaging due to urgency, said they were aware and should be restored in 10 minutes, it was not, I also mentioned a dirty towel was left behind and toilet lid was broken.
Next morning set par for the rest of stay, run shower 10 minutes for water to get warm. And warm water can run out or be intermittent. Also low pressure.
You cannot flush toilet paper and they do not come to change waste bin bag daily or at all during 4 night stay. There is an addition to purchase extra linens and housekeeping but no mention of how often and that's upon availability.
Sink is only for hand washing due to odd faucet placement. Faulty shower door handle, little touches they could notice. Messaging them went unanswered.
I don't know what "luxury' means in their name.



Stayed 4 nights in Oct 2026


































