4/10 (不満)
Gabriel
家族旅行
2025 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
We experienced a major issue during our stay that the staff was unable to remedy.
I have 4 adult travelers in my group. I intentionally booked a room with a bed and futon. I even called before booking to confirm this. Upon check in I discovered that the only room available does not have a futon and that they gave that room to another person. 2 adults in my room were forced to sleep on the hard floor for 3 nights straight during their vacation. That decision also took away the ocean view.
Other cons, while the room renovations are nice there is no AC. This matters during summer when the building cooks in the sun and leaving your window open at night means waking up every 15 min to loud vehicles on the street nearby. The springs in the mattress of 217 are also very worn out, leaving our backs sore.
Currently I can only recommend this hotel to groups of 2 or less and outside of hot summer months.
Gabriel
2025 年 8 月に 3 泊滞在
