Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Hotel in Ashford with 2 restaurants and a full-service spa

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Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
Indoor wedding
In-room safe, free WiFi, bed sheets
Meeting facility
Superior Room (Manor) | In-room safe, free WiFi, bed sheets
Eastwell Manor, Champneys Hotel & Spa offers a tranquil escape with rejuvenating facials, golf, al fresco dining at two restaurants, fitness classes, a conference center, and a steam room, all supported by attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Spa
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Classic Room (Manor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Double Beds

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Luxe)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

Highlights

Heating
TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
TN25 4HR, England, Ashford, Eastwell Park, Boughton Lees

What's nearby

  • Willesborough Windmill - 6 min drive - 8.2 km
  • Ashford Designer Outlet - 7 min drive - 7.0 km
  • Port Lympne Wild Animal Park and Gardens - 15 min drive - 21.5 km
  • Port Lympne Wild Animal Park - 15 min drive - 21.8 km
  • Canterbury Cathedral - 20 min drive - 23.0 km

Getting around

  • Wye Station - 3 min drive
  • Gatwick Airport (LGW) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Catch - Fish n Chips - ‬3 min drive
  • ‪Tickled Trout - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Stubbs - ‬3 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Upscale hotel
You can look forward to golfing on site, a terrace, and a garden at Eastwell Manor, Champneys Hotel & Spa. Indulge in a body wrap, a body treatment, and a deep-tissue massage at Champneys, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and al fresco dining. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a conference center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a banquet hall, and massage treatment rooms
  • Wedding services, luggage storage, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Eastwell Manor, Champneys Hotel & Spa have amenities such as free WiFi, safes, and room service.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 18 for adults and GBP 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Manor
  • The Pavilion

Things to do

  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (5,586 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 18.00 for adults and GBP 15.00 for children
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 60 per day
  • Spa fee: GBP 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 AM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 AM.

Is Eastwell Manor, Champneys Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Eastwell Manor, Champneys Hotel & Spa?

Self parking is free at this property.

What time is check-in at Eastwell Manor, Champneys Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Eastwell Manor, Champneys Hotel & Spa?

Check-out is at 11 AM.

Where is Eastwell Manor, Champneys Hotel & Spa located?

Situated in Ashford, this spa hotel is 1.6 mi (2.6 km) from Kent Downs and within 6 mi (10 km) of Hollywood Bowl and Godinton House and Gardens. St Mary The Virgin Church and Ashford Museum are also within 6 mi (10 km).

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Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 241 out of 588 reviews
Rating 8 - Good. 154 out of 588 reviews
Rating 6 - Okay. 103 out of 588 reviews
Rating 4 - Poor. 48 out of 588 reviews
Rating 2 - Terrible. 42 out of 588 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eastwell Manor is simply a stunning property with a beautiful building. We were unable to avail ourselves of any of the spa options, but there are many. We enjoyed our time immensely. Both evenings we dined in the bar, which has an extremely limited menu. If we had one complaint that would probably be the one. The staff was extremely accommodating.
Stayed 1 night in Sep 2025

6/10 Okay

Bidhen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no running hot water to bath and we were asked to shower in the spa which is quite a distance away so very inconvenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Great grounds!
Stayed 2 nights in Jun 2025

2/10 Terrible

James

Liked: Property conditions & facilities
Disliked: Staff & service
Staff don't listen and are generally unhelpful. The rooms are so noisy - each door for the bedrooms can only be closed loudly so if you are not the last to bed you are woken every time one of half a dozen close rooms return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stewart

Liked: Cleanliness
The hotel was a splendid surprise being a true manor in the style of a stately home with extensive grounds. We stayed in the Mews cottages which provided a large well equipped room and bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property!
Stayed 2 nights in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property steeped in history with fantastic grounds ,restaurant and spa
Stayed 1 night in Dec 2024

8/10 Good

W.P.

Liked: Cleanliness, staff & service, property conditions & facilities

beautiful

Beautiful place and surroundings with great food. Room quite small with far too small bed (140cm?) and inadequate curtains: sunlight wakes you up at 4:30h!
Stayed 1 night in May 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop with our dog. The room was wonderful and had its own private garden.
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect venue

Always a delight to come to this fantastic hotel the staff are wonderful. The place is just a dream to be at.
Stayed 2 nights in Dec 2024

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities
£296 for a small dirty room is unacceptable. Took photo as did colleagues who had a similar experience. No breakfast included. Also provided with dirty cups and glasses which my fellow guests also encountered. The room was not worthy a 2 star hotel let alone a Champneys. Would never return.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

So much character

Lovely place, love the spa.
Stayed 2 nights in Feb 2024

8/10 Good

Bobbie

Liked: Staff & service, room comfort

Night stay

Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

The best in Kent

One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil spot - an ideal retreat
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, and the staff were extremely helpful.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel,highly recommend
Stayed 1 night in Sep 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing gardens.
Stayed 1 night in Jul 2024

10/10 Excellent

Anusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort

Beautiful venue

The hotel staff were wonderful. The food was exquite.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

A wonderful stay for American in-laws. They were blown away with the beauty of the Manor and its grounds, and loved the English breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite good

Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room. Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow. Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.
Stayed 2 nights in Mar 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Kent

This is probably one of the best hotels in the UK certainly in Kent. I’ve been going here for now over 20 years the staff of fantastic The place has just an awesome atmosphere well recommended
My lovely room
How to chill out
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.
Stayed 1 night in Feb 2025