「Great location if going to Biltmore Estate. It is only two blocks away. Clean and staff are friendly. Only thing I would improve on is the food and drinks. 」
「It was a comfortable hotel room, close to everything we were wanting to see. Breakfast was good. The only complaint is that there is no guest laundry and they directed us to a nearby one where most of the machines weren’t functioning. Otherwise, a good value and pleasant stay. 」
「Phone did not work, however they did send someone right up to fix it ,however, he was unable to get it fixed. Wallpaper was peeling on the wall. Basement room was musty smelling and bedding felt damp. Cracked glass in paper sleeve. Very convenient location to Biltmore and downtown. Carla at front deck extremely helpful and friendly. We did change rooms and the gentleman that helped with this was extremely kind.」
「The staff members were friendly and accommodating. We liked staying at a place that was built a century ago and kept up well. Little touches were appreciated, such as the light reception and hors d'oeurvres starting at 5:00. Coffee and tea were also available in the fireplace room off to the side. If you happen to stay in room 208, here are some things to consider: As the manager told us upon check-in, the bathtub can be a little tricky to get in and out of. It is a clawfoot tub a bit high...
