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Cascades Mountain Resort, Ascend Hotel Collection

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Featured Image
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Cascades Mountain Resort, Ascend Hotel Collectionの概要

Cascades Mountain Resort, Ascend Hotel Collection

3.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • 冷房
  • レストラン
  • ビジネスサービス

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 前後のお客様の入室間隔が 24 時間以上
  • 手指消毒剤を提供

周辺ガイド

  • 人気の観光スポットBlue Ridge Mall車で 2 分
  • 人気の観光スポットTeam ECCO Ocean Center and Aquarium車で 9 分
  • 人気の観光スポットJackson Park車で 10 分
  • 空港Asheville, NC (AVL-Asheville Regional)車で 12 分

Choose dates to view prices

このエリアについて

Hendersonville

Located in Hendersonville, Cascades Mountain Resort, Ascend Hotel Collection is near the airport and in the mountains. Jump Off Rock and Carl Sandburg Home National Historic Site are notable landmarks, and some of the area's activities can be experienced at Saint Paul Mountain Vineyards and Moonshine Mountain Snow Tubing Park. Traveling with kids? Don't miss Elijah Mountain Gem Mine. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with horse riding and hiking/biking trails nearby.
Popular Location

周辺情報

  • Blue Ridge Mall - 車で 2 分
  • Mineral and Lapidary Museum - 車で 5 分
  • Saint Paul Mountain Vineyards - 車で 6 分
  • Team ECCO Ocean Center and Aquarium - 車で 9 分
  • Jackson Park - 車で 10 分

交通案内

  • Asheville Regional Airport (AVL) - 12 min drive

レストラン

  • Where to eat
  • Old Orchard Tavern – Restaurant offering American cuisine. Serves dinner on select days.

この施設について

Cascades Mountain Resort, Ascend Hotel Collection

3.5-star family-friendly hotel near Blue Ridge Mall
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a snack bar/deli are onsite. All 100 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Cascades Mountain Resort, Ascend Hotel Collection offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hendersonville hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

3 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 spa tubs
  • Billiards/pool table
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (2100 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated entire property - September 2016
  • Romance packages available
  • Smoke-free property
  • TV in lobby

客室の設備

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Similar properties

See similar properties

ポリシー

チェックイン

Check-in from 4 PM - 2 AM
Minimum check-in age - 18

チェックアウト

Check-out before 11 AM

チェックインに関する特記事項

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

改装と休業

Due to COVID-19, this property’s food and beverage options may be limited.

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

宿泊施設の別名

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

よくある質問

3.9
Good
Rating 5 - Excellent. 278 out of 788 reviews
5 - Excellent 35%
Rating 4 - Good. 265 out of 788 reviews
4 - Good 34%
Rating 3 - Okay. 133 out of 788 reviews
3 - Okay 17%
Rating 2 - Poor. 86 out of 788 reviews
2 - Poor 11%
Rating 1 - Terrible. 26 out of 788 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The amenities are really nice but the bed was like a block of wood. The worst bed I have ever had at a hotel. I more than like will not book this property again
Stayed 2 nights in Jun 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness
I was really excited to take my daughter and her friend for an overnight vacation for her birthday here. I specifically picked this hotel for the swimming pool, waterslide, game room, room service and the fact that it had 3 beds in the room so we could all have our own bed. When we arrived it looked great. Unfortunately, they seemed to be understaffed. The woman at the front desk was not friendly, and she spent about 10-15 minutes answering the phone while we stood there waiting to be checked in. While we were standing there another woman came up and said her room was dirty when she checked in. Our room was right off the pool, which was very loud. There were about 40 people in the pool and the acoustics make the center of the hotel very noisy. It was clean, however the foldout mattress was really disgusting!!! Stained, rusty, moldy, and there were old sheets on it... it needed to be thrown away. I did not allow anyone to sleep on it. The best part about this hotel is the pool and waterslide. The kids had fun with that, but the chairs around the pool were broken, the restaurant was closed, no breakfast, no game room, no room service. The hallways in the hotel were like a sauna because all the air conditioning is vented into the hallways. Overall I would say that this hotel is not the worst, but I definitely would not stay here again. We tried to get a refund because we decided to not stay another night, but they would not give us a refund because we booked Expedi
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
Facility is a bit worn, but staff was friendly and helpful. Definitely family and budget friendly. I would stay there again.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great pool area. Extremely friendly staff. Food from restaurant was very good.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The inside pool was great. The restaurant was excellent. The building was a little dated but not bad. Will stay again when in town.
Stayed 2 nights in May 2021