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"Although advertised as only hotel inside airport the is quite a walking distance outside security at Terminal 5"

"Our stay at the Stamford Bridge Hotel was an enjoyable experience. The staff were exceptional and provided outstanding hospitality; breakfast was excellent however, the amenities would benefit from some upgrades."

"The pool area was very good, and the location near tube station was convenient."

"Staff was great"

"Staff was very friendly. Came in quite late and Deepti at bar area was very welcoming and helpful in getting some food."

"The ladies at the reception were terrible more especially the short lady very rude and arrogant,it was my birthday I was supposed to spend 3days but we ended up spending 2days due to toilet always getting blocked,never seen a hotel without intercom you will always have to go to the reception,no quality movies on the screen and we told the receptionist and they couldn’t help again instead there reply’s were rude.i can never go back to such hotel.total waste of money."

"All spa removed "

"Amazing staff"

"Great staff, clean, easy to schedule shuttles that show up on time, and the bar and restaurant accommodated us close to closing time. "