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"Staff were very helpful and patient, even with the language barrier"

"The spa is great, transfer service was. I’ve, staff very cordial and huge breakfast. Room was very clean and spacious and traditional. Very relaxing stay. Unazukionsen is a very nice place to visit and the Kurobe Gorge is stunning. Easy to access. Would stay again. "

"ベッド、シャワー最高でした。スタッフさんは外国の方で丁寧でした。軽食も冷凍されていて、各部屋で電子レンジできます。"

"everything was fantastic!! great place, friendly staff very relaxing"

"Recommend eating dinner at the cafe. It is one of the best meals I've had at a lodging facility in Japan."

"The room was very clean, the hot spring was very relaxing, and both dinner and breakfast were excellent."

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"Very good location "