Ariyalai East Vacations from ￥143,907

Excellent

Staff were friendly and we had shops and restaurants closer to the hotel

The architecture of this inside-outside boutique hotel is in keeping with the environment and nature on grounds. The staff is very attentive and friendly. We also made use of the customer experience service to arrange private transfers and tours to all the local sites. It worked out very well. We had a lovely stay.

We got to the property and did not have the upgraded rooms. Apparently they don’t read their emails or bookings from Expedia. We had to scramble to get just regular rooms. The actual rooms hardly anything worked including the locks, the safe, the bathtub did not work properly. It was quite a disappointment. Considering we thought we were getting an upgraded experience. I would not go there again.