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This was such a cute property. We received check in instructions day before and was very easy to get in. Finding the guesthouse was a bit difficult but we asked someone in the bakery next door and they were able to direct us. It’s right next door to a convenience store. The guesthouse itself is huge and has everything you need. You do take stairs to get to your room but not a big deal and we found parking on the street. Would definitely stay here again as the location is also perfect and near all the club spots in downtown Reykjavik. Would definitely come here again

2度目の滞在は受付のある棟ですぐにお店が沢山ある通りに出れるのでとても便利でした。 また、チェックイン時の対応も前回同様とても親切で、さらに広い部屋に変更してくださってとてもありがたかったです。 お部屋も前回同様清潔で素敵でした。 窓から通りが少し見れてそこもとても嬉しかったです。 またレイキャビクに行く機会があれば(絶対に行きたいとは思ってます)また宿泊したいなと思っています:) どうもありがとうございました。

煩わしさが一切ありませんでした。わかりやすいメールが届き、チェックインもチェックアウトもスムーズでした。BARのスタッフも優しかったです。ただ1点、部屋のドアが開けにくかったことが残念でした。

清潔な部屋に必要十分なキッチンや食器、調理器具が揃っており大変便利でした。また駐車場が無料で数も十分にあるので大変良かったです。スタッフの方とは比較的タイムリーにチャットで連絡が取れますし、大変使い勝手の良いホテルだと思います。

I was informed that I would receive an email with the check-in instructions at 1:00 PM on the day of my stay, but no such email arrived. Other guests seemed to be having the same issue. I went to the hotel front desk in front of the building to sort it out, but even though I was staying at an apartment, they gave me a hotel room key card. The male staff member who assisted me was careless and had a terrible attitude. The female staff member at the front desk also acted condescendingly. I hope you properly train your staff.