「This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations...
「Amazing, in every way. Wonderful place, with wonderful staff and service. Florence from the front desk, Charles and Alfred from security, and Sharon from the restaurant were wonderful and deserve special recognition. The adjacent shopping center and food court was wonderful, as well. I had the best stay and highly recommend Broadwalk Residency. Absolutely the best...」
「The front desk guy at check-in was wonderful. The staff helped pack our breakfast on the days we went on safari. On the days we had breakfast at the buffet, it was excellent. The location is great. The staff always responded to everything. Dinner at the hotel was fine, and the rooftop is very nice with a happy hour every day.」
「Here's a concise breakdown:
Hotel: Excellent. Staff are great and helpful. Food is good and fresh. Your room is decent and cleaned daily including fresh towels. The gym is well stocked including a punching bag. Also, there is a staff member always ready to help you with activities such as safaris or visits to the Giraffe Center.
The area: Central but less desirable. The street is very dirty and not lamplit at night. There are a few casinos within walking distance but returning home with your...
