「Very friendly and kind staffs!
I stopped Yerevan 1 night to see Khor Virap and arrived from Tbilisi at evening time.
I asked staff to arrange car and they arranged it so smoothly with various suggestions.
I checked out hotel at very early morning and asked to call taxi. They arranged so smoothly with kind suggestions!
Comfortable equipment, kind staffs, I really recommend this hotel. I am traveling around the worlds and stayed so many international hotels. But I really recommend this hotel.」
「Amazing hotel! Great location. Spacious rooms. Staff is so helpful! They did everything to make sure I had the best experience. They even helped me book a nail appointment and pay for taxi when I didn’t have change (thank you Alfred👍). Definitely coming back soon 」
"It was very difficult to communicate with the hotel by email or Expedia message. And the given info (eg. swimming pool towel related, frequency of room towels/linens changes) by the manager and the staff were different, and confused/uncomfortable feelings I had. TV problem was not handled even the front staff said to send somebody (no show), and other issues that I faced. Some staff were helpful and some points I had positive impressions, however, negative impression became more than positive ones, sad to say."
