This was our second stay at the hotel. Absolutely amazing staff who go out of their way to ensure all requirements are met. We arrived early hours of the morning and the hotel was able to secure an early check in for us with no trouble. Food options are plentiful as well multiple bars including one that is 24 hours. Spa also is a highlight and would recommend. We will be back :)
Jenesh
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Shanthi
家族旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with amazing staff who are very helpful
Shanthi
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Himesh
2024 年 5 月 2 日
Himesh
2024 年 4 月に 7 泊滞在
8/10 (良い)
Nadeem、Epsom
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
All the staff I dealt with were very friendly, helpful and attentive. Unfortunately the building condition needs a lot of attention and refurbishment. During my two nights stay, I had a problem with AC, Safe and the room telephone. As the staff were very helpful they tried to fix these issues as soon as possible and attended to them all, but I would rather to stay without involving all these people. Guest relation, support staff were very helpful as well as they were following all these issues with me and also asked for my feedback so that they can take this with higher management. I do recall that Bushra was following that with me and asked me for all these issues and helped my in forwarding my comments . if it hadn't been for the good staff of this hotel my stay would have been really bad. Thank you again to all the staff who dealt with me including Bushra and I hope the management will work on their Building and furniture condition to get this hotel where it's truly belong, 5 star excellent hotel.
thank you
Nadeem
2024 年 4 月に 2 泊滞在
8/10 (良い)
Mr.
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mr.
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Radhakrishnan
家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived late and missed dinner, but they organised some food for us.thee was also a plate of fruits in the room.
Several restaurants to choose from.
Radhakrishnan
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
Mohammed Ajmal
小さなお子様連れの家族旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second time we stayed here and it was once again absolutely outstanding.
Mohammed Ajmal
2024 年 4 月に 6 泊滞在
10/10 (非常に良い)
James
カップルで旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We just spent 6 days and it was 6 days too short! We absolutely loved this place and have to comment on the quality of staff above all. The food choices were incredible and fresh. If you want deep fried garbage then go someplace else. We were very surprised at the quality of the table wines and the choices of spirits at the various lounges/bars. While the building itself may feel a little dated, it is in top shape and well maintained. As an example of service; a concierge came around in the beach asking for feedback and we mentioned we would like an extra blanket. 2 hours later when we went back into our room; the blanket was there. Our housekeeper ; Merel kept our room spotless and Serik, our regular evening waiter was incredibly friendly and engaging. I’ve also have never seen doormen hustle like this guys. We cannot wait to come back and bring friends!
James
2024 年 4 月に 6 泊滞在
10/10 (非常に良い)
Karnell
カップルで旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a wonderful experience
Karnell
2024 年 4 月に 5 泊滞在
8/10 (良い)
Christian
家族旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Freundlichkeit u. Serviceorientierung haben unsere Erwartung übertroffen, ebenso das Essen, Auswahl u. Geschmack waren immer bestens