I had a terrible experience with this hotel. I travelled through Turkey with my daughter who was very unwell. We moved from Lara to Konyalti on 13 September to check into this hotel with a friend from Moscow. We were met by very unpleasant man who failed to even say hello. He demanded a payment of 30 euros for my daughter as it seemed that I booked a room for one person (it was a bog room with three beds, which I particularly booked for my daughter to sleep separately). The amount then was reduced to 20 euros. The place was daunted, unclean and it was like I ended somewhere in a Soviet Union in 70s. The attitude was so unpleasant that I was reduced to tears. I went across and booked into a nearby Corner Hotel at lower price, airy, clean with great stuff and great food. The receptionist laughed because he was sure that i have no choices as I have to depart with my money and he glorified his bad attitude, poor quality. My friend booked for 4 nights and she remained there. The breakfast was so poor that she was left hungry and used to come to us for a coffee, and other services. When people are struggling to get the guests in, I found that it is absurd to behave in this way. I have asked for a refund of £61.25 but the owners refused because they took prepayment and despite the fact that i did not use it, the place was awful, the attitude disgusting, they benefited with my money. There are plenty hotels on the promenade- do not waste your money on this one.
A verified traveler stayed at Olbia Hotel
Posted 6 months ago