Best Western Plus Hotel Carlton

Property class: 4

Choose dates to view prices

Best Western Plus Hotel Carlton provides amenities like dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
The current price is ￥16,618
￥19,197 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

A neatly made bed with white and teal bedding, a bedside table with a phone and a small cabinet, and a window with curtains.

Classic Room, 1 Double Bed, Non Smoking (Small Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a laptop, a chair, and a nightstand with a lamp.

Comfort Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a bed, a bedside table with a lamp, a view of mountains through a balcony, and a cityscape in the background.

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Balcony

A balcony with wicker furniture, a tray of breakfast items, and a view of buildings and mountains in the background.

Executive Room, 1 Queen Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two chairs, a desk, and a small table.

Exclusive Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

A modern bathroom with a shower, a sink, and a mirror.

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

A modern bathroom with a sink, bidet, toilet, and shower.

Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Annecy Old Town, a neighborhood in Annecy, Best Western Plus Hotel Carlton is near a train station and on a lake. Annecy Castle and Amours Bridge are local landmarks, and some of the area's attractions include Centre Bonlieu and Annecy Aventure. Les Passagers du Vent and La Fromagerie du Cruet are also worth visiting. Discover the area's water adventures with water skiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Annecy travel guide
Map
74000, Haute-Savoie, Annecy, 5 Rue Des Glieres

What's nearby

  • A historic square with a church, a fountain, and surrounding buildings.
    Notre-Dame-de-Liesse Church
    3 min walk - 0.3 km
  • A riverside town with historic buildings, a castle, and a boat docked by the water.
    Annecy Castle
    5 min walk - 0.4 km
  • A riverside cafe with outdoor seating, a stone tower, and historic buildings.
    Palais de l Ile
    5 min walk - 0.4 km
  • A modern building with a glass facade and a large overhang, surrounded by pedestrians and cyclists.
    Centre Commercial Courier
    5 min walk - 0.4 km
  • A riverside scene with boats docked, a bridge, and trees.
    Amours Bridge
    8 min walk - 0.7 km

Getting around

  • Annecy Station
    3 min walk
  • Chambery (CMF-Chambery - Savoie)
    35 min drive

Restaurants

  • AU BUREAU
    2 min walk
  • Au Fût et à mesure
    2 min walk
  • Chez Ingalls
    2 min walk
  • Dip Honest Food
    2 min walk
  • Le Vénitien
    3 min walk

About this property

Best Western Plus Hotel Carlton

  • Upscale hotel near Lake Annecy
  • Best Western Plus Hotel Carlton provides amenities like dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • Free newspapers, a reception hall, and an elevator
    • Luggage storage, a front-desk safe, and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 55 individually decorated rooms feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 26-inch flat-screen TVs with satellite channels
    • Recycling, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Best Western Plus Hotel Carlton pet-friendly?

Yes, this property allows pets with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 12 per pet, per day.

How much does it cost to stay at Best Western Plus Hotel Carlton?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Carlton on Nov 10, 2026 start from ￥16,618, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 24 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Best Western Plus Hotel Carlton?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Plus Hotel Carlton?

Check-out is at 11:00 AM. Late check-out is available for EUR 200.00.

Where is Best Western Plus Hotel Carlton located?

Located in Annecy Old Town, this hotel is within a 10-minute walk of Notre-Dame-de-Liesse Church and Lake Annecy. Thiou and Centre Commercial Courier are also within 5 minutes. Annecy Station is only a 3-minute walk.

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Reviews

Best Western Plus Hotel Carlton Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 444 out of 989 reviews
Rating 8 - Good. 379 out of 989 reviews
Rating 6 - Okay. 118 out of 989 reviews
Rating 4 - Poor. 35 out of 989 reviews
Rating 2 - Terrible. 13 out of 989 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 702 with a balcony. The view was amazing! The bed was extremely comfortable. We also enjoyed the bar. The staff was friendly and accommodating. We would definitely stay here again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel. Staff was friendly and knowledgeable. Two blocks from center of old town. Three blocks from the train station. Some rooms had balconies; ours did not. Recommend upgrading to a balcony suite if finances permit.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Beautiful hotel, wonderful location, great service, loiovely breakfast
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very comfortable stay beautiful room. Staff very accommodating.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay when visiting Annecy. Well positioned and quiet.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Very friendly and updated hotel
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located with great restaurants in close proximity, parking made possible by the hotel.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We stayed two nights in a queen room with balcony. The hotel is in a great location. Staff were polite and everything was clean. Our room was ok although it could do with some updating. The shower was very poor. Overall, I’d probably stay again for a very short stay and a reasonable price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff lovely and very helpful. Really comfortable bed. Great room and location. Would definitely stay again.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Annecy for one day on the way from Geneva to Courchevel. The hotel is very conveniently located in front of the train station and a short walk from Old Town Annecy. The staff is kind and helpful. The rooms are clean and well maintained. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Great location, clean and updated
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very confortable, always very clean, the location it is very nice and accesible to the town. And good breakfast
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel Close to Train Station

I really liked my stay here. It was very close to the train station. Super clean and elegant.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptional and welcoming
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room a touch small but adequate and the most comfortable bed of our entire 10 day trip. Underground secure parking a bonus. Good spread at breakfast.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Best location for sightseeing and dining

Location is perfect, within steps from Old Town. Room interior is brand new but a bit small, especially the bathroom.
View from my balcony
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is exceptionally kind especially Jose ❤️🙏
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location , anything bigger than a Skoda Octavia will struggle in their very secure underground parking, very tight
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location so close to the train station as well as restaurants and all the sights in Annecy. Very walkable and convenient. Nice property and clean, renovated rooms with excellent AC. I received a balcony as well which was not expected. Staff very friendly and helpful. Would definitely stay again!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We parked at the multi storey across from the hotel which was really convenient. The hotel is in a great location for the town and lake. Very easy walking both day and evening. We arrived a bit early and the lovely lady at reception booked us in with a slight upgraded room. The room was lovely. Beautifully decorated and presented. We didn’t eat here but overall a great hotel. I would definitely recommend this hotel.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok for a short stay. Very small rooms but that was known. Good aircon and location. Shower has no door and water goes all over the bathroom (which is tiny). Also no conditioner or proper hair shampoo just a shampoo/shower gel combo.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Everything was within easy walking distance. Cleaning staff was exceptional. Friendly and efficient. Pillows were too firm. Too big. And there was no ability to access A/C and it was too warm at night. The small room was heated too much by the in room refrigerator.
Stayed 3 nights in May 2024