「The rooms were clean and the staff were very friendly. Convenient location. However, there were a number of negative issues.
The breakfast was not good at all - cold breakfast sausages, hydrated scrambled eggs and weak coffee. The waitress wiped the floor then the tables with the same rag.
Penalty for not returning the electronic key cards.
Wildwood bar was out of all beer and the pizza oven was broken.
The pool and hot tub was super outdated.
Offers to stay again at a discount won’t ever...
「The hotel is beautiful, our room was wonderful and breakfast was great.
My only complaint is lack of housekeeping.
We stayed in the Executive Suite for 5 days. At checkin I was told there was no room cleaning.If towels,toilet paper, soap etc were needed you had to fill out a card and leave on door by 10am.They are placed in a plastic bag and left at your door by evening.Even bed sheets. You must even make your bed if you want fresh bedding.
I'm sorry but I did not pay this much money to a hotel...
「The room smelled like it was mold. Took a shower and water was all over floor. Seems that was what was causing the smell. Finally went and let them know we needed a different room and they switched us to another and the door handle was broken. Would not recommend as we have stayed here before but it had went downhill and we will not be going back.」