Andover Vacations from ￥298,228

The good. 1. Location.(Centrally located downtown, restaurants, museums, nightclubs, Riverwalk, magnificent mile…etc) 2. The Front test staff.(when they were present, more on that later.) 3. Cleanliness. 4. Large rooms. Needs improvement. 1. Parking. If you want to use the hotel services for valet parking, it’s going to put you out $80 a night plus tipping every time the valet retrieves or parks your car. According to Expedia, it said parking was an amenity, but mentioned nothing of the fee. Even by Chicago standards that’s crazy expensive The adjacent parking lot was $59 for 24 hours… still pricey but also cheaper. The good news is this is in a very walkable area so unless you are going outside the scope of being on foot or taking the EL, you can use the adjacent parking lot and forget about it. 2. Front desk staff. There was nobody present at checkout so it was impossible to verify the bill upon departure. We waited around for about 10 minutes along with a couple of other guests that were getting annoyed by the whole ordeal, but just a note saying they will return later. As I said earlier, the people that were there were wonderful, but having nobody there is unacceptable. The “Meh” The “Free” breakfast was a kid to something you would get at a motel six. Premade Jimmy Dean breakfast sandwiches under a heat lamp. The ubiquitous golden malted waffles fruit, juice, coffee, bagels, muffins, breakfast cereal. Certainly nothing spectacular but pretty boring.

The staff is helpful and nice. The breakfast is excellent.

It was a nice room. Only complaint would be air conditioning. I don’t do hot. Hate sweating. Had turned to 65 and still not really cold. Otherwise overall nice.

Very convenient to airport for late arrival after overseas flight and for early departure without need for train or cab etc. would recommend highly for this reason and will use again. Room was clean, cool, and quiet.

Friendly and helpful staff, but the hotel needs a little tweaking. An elevator out of order, a broken coffee machine, and automatic washroom faucets and soap dispensers that don’t work. Central location though.