Good things first: Great location, lake was beautiful, kayaks, lots of communal space.
The Full Picture:
The lack of cleanliness is unlike anything I have ever seen. There is damage to walls and doors-really just everywhere. Screen doors fell off, chairs fall apart, porch railings flimsy, we really hesitated to touch anything for fear it would just collapse. Please take special notice of the hooks holding the kayaks! Beds were super uncomfortable spring mattresses and not the sizes listed. There were no queen beds-they were all fulls/doubles. They all need a memory foam mattress topper. Linens provided were limited and the sheets were scratchy.
The cleaning.... It is really hard to express the level of uncleanliness of this house. Our duvet had no duvet cover and it had pubic hair and feces smeared on it. I took pictures and contacted the manager about this and she asked if I wanted her to send someone over or if I would clean it. No apologies, nothing. Our nightstand table had dried soda spilled all over, the sinks were clogged and we found other people's belongings under the beds and throughout the house. Downstairs smelled horribly of mold. They didn't even provide any cleaning supplies for guests to use, not even surface spray.
The pictures do not accurately portray the space. The space is actually quite small. Front door opened into the kitchen, coming very close to the oven.. Kitchen is meagerly stocked with simple basics left wanting. Knives were comically dull. Bring extra cups, plates, bar towels, etc.
There was a single children's life jacket. Several games and items listed were not present, such as the disk golf set up.
THE DRIVEWAY IS STEEP! No seriously, it may not look like it at first, but our camper van sustained substantial damage to the underside and we have yet to hear back from Vacasa on our insurance claim. The Subaru Outback behind us even bottomed out. Recommend stopping before the driveway and evaluating the best route up. For some vehicles it will not be possible.
Vacasa, the management company was neglectful, had poor communication and were overall the downfall of this rental. It has so much potential, but needs attention and care they are not willing to put in. Will never stay at a Vacasa home again.
