Nice place.
Decent breakfast.
I just wish they’d enforce the no smoking, especially right outside the main lobby doors.
2025 年 9 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Tanielu
2023 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will definitely book here again, the staffs were so welcoming and helpful
2023 年 11 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Karrie
2023 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly and accommodating. We loved our room and the entire property is very relaxing and pleasant.
2023 年 9 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Linda
2022 年 11 月 20 日
良かった点 : 清潔度
Convenient location. Friendly staff, room was nice.
2022 年 11 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Joseph
2024 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very comfortable it’s like a home away from home
2023 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Joanna
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked where the location was, close enough to go shopping and eating, close enough to where my appointment was. I like the rooms, I would stay again and recommend.
2023 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Helen
2023 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect
Amazing staff support made this an excellent stay. We were moved to a room that better accommodate at our needs and everyone was he going to be helpful.
2023 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Alan
2023 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff. The place was very clean. Very comfortable beds. There was a microwave ,coffe maker,large refrigerator with freezer,pots,plates,and all kitchen utensils.
2023 年 1 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
LaToya
2023 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Hot Tub and Pool were out of order, and I was unable to cancel reservation
2023 年 1 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Danarlene
2023 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス
Hotel is in a nice location. Main lobby looks nice with all of their Christmas decorations. The main lobby and dining area are clean. Fitness center is clean and equipments are working. Pool is so cold, they said Heater wasn’t working. Hot tub/ jet spa is working but did have an excessive amount of salt. They need to run a salt test on that. Overall stay was pleasant because employees are so nice and helpful. There wasn’t a trash bag in the bathroom trash can so I asked the FD and they gave me what I needed. The server/cook was so nice as well. She made sure all products are refilled when emptied by guests.
宿泊者限定の口コミ
2/10 (非常に不満)
Pamela
2023 年 8 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had 3 rooms reserved- 2 studio king rooms and 1 double queen. The double queen and one of the kings were fine. But the 2nd studio king given to us was actually an accessible 1-queen room. Immediately went back to the front desk to ask why and change rooms, and we were told the hotel was booked solid for the night, and that "in their system, that room is listed as a king." I pointed out that as the manager, he should know that the room is incorrectly marked as a king room, not an accessible queen, and therefore not give it to someone who has prepaid for a king room. He claimed not to know that this was the case with this room. It's not a big hotel, so that's ridiculous. Then my husband and I asked for a discount, just for the price difference between what we paid for and what we got. He said no, because "there was nothing he could do since we prepaid via Expedia." Mind you, this hotel is in a lousy location, no views, etc, and still charged us nearly $600 per room including taxes and fees for the night. There is no Towneplace on the planet that is worth that much money. All hotels in Alaska are overpriced, but this is crazy. Obviously, this hotel is putting 3rd party bookings in lousy rooms that are not what you paid for, and then claiming they can do nothing about it. So I called Expedia, and they handled giving us a coupon for another time. Totally unacceptable here. Feels like bait and switch happened. You've been warned.
The overall stay was okay for the price and amenities and customer service. You’re almost better off staying at a bed-and-breakfast. I was disappointed to find out that there was John continental breakfast, not even a welcome refreshment area for a glass of water, or maybe some hot tea. The elevators seemed old to say the least, and the ride was a bit bumpy. After calling the front desk to ask for a blanket, they told me I could come down and get one. Where is our last place that we stayed? Their housekeeper brought one up for us. I just think the small things to make it so much better!
宿泊者限定の口コミ
10/10 (非常に良い)
Marc
2022 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location
2022 年 9 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Robert
2022 年 8 月 2 日
良かった点 : 清潔度、スタッフとサービス
Property was just ok!
2022 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Justin
2022 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were clean and ready for us earlier than expected. Has a pool, hot tub, laundry and workout room. Breakfast everyday has a variety of hot and cold food, pastries and fruits. Front desk staff for the most part were great. Management was informed of the 1 desk staff that seemed to be blah about Alaska in general. We did have confusion on a parking fee, but once it was explained it made sense, but was refunded to us anyway. Pool was down for a couple hours upon arrival due to chemical imbalance, but was resolved quickly and correctly. We will likely stay here again when we visit next time.
2022 年 7 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Xinhua
2022 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good to stay
2022 年 5 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Cassandra
2022 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and helpful, the room was clean, breakfast had lots of options. We were overall quite pleased.
2022 年 5 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Paula
2022 年 4 月 27 日
良かった点 : 清潔度、設備とサービス
The room was very nice. The lobby was outdated and the lighting was poor
2022 年 4 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Wesley
2022 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2022 年 4 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Carlos
2022 年 4 月 24 日
良かった点 : スタッフとサービス
I did not like the smell of cigarettes on the first floor.
2022 年 4 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Bruce
2022 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I wasn’t happy with the breakfast selections. They should have open for regular breakfast instead of packaged. They were dry