The good:
The pool is the shining star of the house and great for kids. The decor is lovely. The kitchen is well-stocked with supplies and there’s a table that fits 8 which was great. The beds were comfortable and there were enough rooms for our whole family. There are plenty of towels and a good starter supply of shampoo, soap, dishwasher supplies, etc that was enough to keep us going for a whole week. Check in was easy - they send you a code for the door and you can arrive any time.
The bad:
The neighborhood is nice, but the house backs onto train tracks with trains that pass by super early in the morning. The house is air conditioned, but it seems to only keep the hallways and common spaces cool. The bedrooms were hot. Not unbearable, but definitely multiple degrees warmer than the hall. In addition, the air filter clearly hasn’t been replaced in ages because it looks filthy and got so full that it got sucked into the duct to allow air to continue to flow.
The ugly:
The place has a real ant problem. There are tons of tiny ants everywhere. You find them climbing on you when sitting on the couch. Don’t dare drop even a crumb on any surface in the kitchen or you will soon have a mound of ants around it. And the lounge chairs by the pool are crawling with them as well. We let the management know about the ants and a wasp nest we found and they said they would come look but never did.