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"Always satisfied. I love the convince. So close to the terminal 3 as I can walk with 10 minutes or so when I have small luggages. If you have baggage, you better use shuttle bus. Bus departs from Terminal 1 Bus stop No 16, and Terminal 2 Bus stop No 25. both on the ground floor (1F in Japan) at December 2025. The staff including cleaners and shuttle bus staff are efficient and professional. Rooms are quite spacious, clean and comfy. Restaurants has seasonal beautiful dishes. This Tobu hotel has a drug store and a lovely convince store which selling alcoholic/ non alcoholic drinks and food like Onigiri, noodles etc as well as lovely Japanese gift. I recommend this hotel to any kind of person or group. Thanks for a nice stay 🙏"

"Everything was great for the price. Awesome breakfast"

"Please stay here enjoy here it’s super nice!!!"

"Buffet breakfast was amazing. Very polite staff. And super fast free internet. Very quiet (but very compact) room. Also, convenient and well organized shuttle bus to terminal 2 and terminal 3. I'd stay here again for a short stay or if I need to catch a connecting flight."

"Everything is great. Location to the airport and the free shuttles was an added bonus. We will definitely stay again next time we visit. Thank you for a wonderful stay. "

"Amazing staff! Lovely rooms"

"Nice staff"

"Clean facilities, courteous staff and convenient."

"Great room - very clean and roomy; beautiful and modern lobby decked out for Christmas; we had a visit from Santa while in the lounge enjoying a cocktail and dinner. Great shuttle service to Narita!! "