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Wonderful room. Shower was amazing. Bed was comfortable. Great night's stay.

The rooms were spacious and clean. The workers were very helpful with answering any questions I had. Breakfast was great with many different options. Location was perfectly central to all the major Almaty touristy spots. One thing I want to address is there’s a club next to the hotel that plays music til 4am and you can hear it if you’re on that side of the building so request to be on the park side to avoid the sound. Overall, great hotel

Living in another part of Kazakhstan it is difficult to comprehend how they pull off even the basics that make this hotel great.

Great location in the center of the city. Staff is very accommodating and rooms are clean.

Hotel is clean, and staff are accommodating .

I chose this hotel based on other reviewers' comments. The only thing that puzzled me about the comments were those about the "weird" bathroom setup. I found it quite neat! The room was spacious and immaculately kept. The bed was very comfortable. The front desk staff spoke English and were quite helpful. There were many English-language television stations (not that I watched that much TV, but I did check.) I did not try the restaurant, so I can't comment on that. I found two restaurants with...

I liked the free mini bar that saved a lot of time during my travel.

I was impressed with entire sstaff. They were very helpful completely responsive to my needs. I highly recommend both because of location and staff

Excellent

I needed a hotel for 16 hours as I waited for a second flight from the airport. I know the Tien Shan from meetings we had held there when I lived in Almaty but I had never stayed there. The staff were extremely nice (and speak English). The hotel is a renovated one and I suspect at one time was Soviet-era with broad hallways and a nice lobby. The room was quiet, clean, comfortable and, it being January, warm. The hotel is in the midst of "downtown" Almaty with restaurants, groceries and...