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Hôtel Universel

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hôtel Universel

Food court
Exterior
Indoor pool
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Hot Tub
  • Gym
  • Room service
The current price is ￥15,495
￥18,440 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
G8B3G4, QC, Alma, 1000, Boulevard des Cascades

What's nearby

  • Alma College - 7 min walk - 0.6 km
  • Parc de Falaise - 1 min drive - 0.8 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • L'Odyssee des Batisseurs - 5 min drive - 4.1 km
  • Lac St Jean Beach - 28 min drive - 20.4 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk

About this property

Hôtel Universel

Family-friendly hotel near the airport
Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • 13 meeting rooms, a front-desk safe, and smoke-free premises
Room features
All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French

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8.4 out of 10, Very Good, 732 reviews
The price is ￥15,896
￥18,917 total
includes taxes & fees
Jul 8 - Jul 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 2024-11-30, 008072

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Universel?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel on Jul 6, 2025 start from ￥15,495, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Universel?

Self parking is free at this property.

What time is check-in at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hôtel Universel?

Check-out is at noon.

Where is Hôtel Universel located?

This family-friendly Alma hotel is located near the airport, 10.5 mi (17 km) from Lac St Jean Beach, and within 32 mi (52 km) of Jardin Scullion and Fairy Hole Cavern Park.

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Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Friendly service, nice rooms, comfortable bed, all good!!
Stayed 1 night in Jan 2025

10/10

Good place
Stayed 1 night in Jan 2025

10/10

Super Hotel
Stayed 1 night in Dec 2024

10/10

Perfect
Stayed 2 nights in Mar 2025

10/10

😀
Stayed 1 night in Jun 2025

10/10

Super
Stayed 1 night in May 2025

10/10

🙂
Stayed 1 night in Jun 2025

10/10

🙂
Stayed 1 night in Jun 2025

10/10

Belle place
Stayed 1 night in Dec 2024

10/10

Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Stayed 1 night in Aug 2024

10/10

Good service nice city
Stayed 2 nights in Oct 2024

8/10

Nice people
Stayed 2 nights in Dec 2024

10/10

Super
Stayed 2 nights in Jan 2025

10/10

...
Stayed 1 night in May 2025

10/10

Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.
Stayed 2 nights in Jul 2024

10/10

Good
Stayed 1 night in Dec 2024

10/10

🙂
Stayed 1 night in Dec 2024

10/10

Super
Stayed 1 night in Oct 2024

10/10

Very nice
Stayed 1 night in Aug 2024

10/10

Confortable!
Stayed 2 nights in Aug 2024

10/10

.
Stayed 1 night in Jan 2025

10/10

.
Stayed 1 night in Dec 2024

10/10

Propreté, chambre rénovée et quiétude.
Stayed 2 nights in Jun 2025

10/10

Service, établissement de qualité et propreté!!!
Stayed 1 night in Jun 2025

10/10

Superbe emplacement
Stayed 2 nights in Jun 2025