Hôtel Universel

3.5 star property
Comfortable hotel with full-service spa and fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hôtel Universel

Photo gallery for Hôtel Universel

Indoor pool
Exterior
Executive Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Food court
Turkish bath, body treatments, Swedish massages, body wraps, body scrubs

Overview of Hôtel Universel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ¥15,359
Price available on 2024/4/28

Explore the area

Map
G8B3G4, QC, Alma, 1000, Boulevard des Cascades
  • Popular LocationAlma College8 min walk
  • Popular LocationVille d'Alma Spectacles3 min drive
  • Popular LocationLac St Jean Beach30 min drive
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Room options

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Alma

Located in Alma, Hôtel Universel is near the airport and near the beach. While the natural beauty of Lac St Jean Beach and Fairy Hole Cavern Park can be enjoyed by anyone, those looking for an activity can check out Historic Village of Val-Jalbert. Traveling with kids? Don't miss Jardin Scullion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like downhill skiing.

What's nearby

  • Alma College - 8 min walk
  • Ville d'Alma Spectacles - 3 min drive
  • L'Odyssee des Batisseurs - 6 min drive
  • Lac St Jean Golf Club - 25 min drive
  • Lac St Jean Beach - 30 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • Resto Roberto - 16 min walk
  • Sushi Shop - 4 min drive
  • Tim Hortons - 3 min drive
  • Pacini Alma - 6 min walk
  • Subway - 3 min drive

About this property

Hôtel Universel

Family-friendly hotel near the airport
Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a manicure/pedicure, a facial, or a body wrap at the onsite spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Coworking spaces, a 24-hour front desk, and an elevator
Room features
All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: CAD 14–22 for adults and CAD 9–15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14–22 for adults, and CAD 9–15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 2024-11-30, 008072

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Universel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hôtel Universel on Apr 28, 2024 start from ¥15,359, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Universel?

Self parking is free at this property.

What time is check-in at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hôtel Universel?

Check-out is at noon.

Where is Hôtel Universel located?

This family-friendly Alma hotel is located near the airport, 10.5 mi (17 km) from Lac St Jean Beach, and within 32 mi (52 km) of Jardin Scullion and Fairy Hole Cavern Park.

Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 833 reviews" "
Rating 8 - Good. 275 out of 833 reviews" "
Rating 6 - Okay. 63 out of 833 reviews" "
Rating 4 - Poor. 21 out of 833 reviews" "
Rating 2 - Terrible. 4 out of 833 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and downtown.
Stayed 1 night in Apr 2024

10/10 Excellent

Zeina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Eleana

Liked: Cleanliness, amenities, property conditions & facilities
Merci
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
The overall experience was outstanding. The restaurant was fantastic for both breakfast and dinner. Reasonably priced. Room was clean and had everything we needed.
Stayed 1 night in Feb 2024

4/10 Poor

Carlo

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I live in Canada and I am used to the cold winter conditions. The hotel was cold everywhere I went including the lobby and restaurant. The shower was just luke warm. The room was clean and service was ok.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable. Nice warm pool. Had a very relaxing stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Sep 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is top notch. My only issue was the limited amount of English speaking staff !! We had issues in the restaurant both the evening we arrived as well as breakfast. There were no menu’s in English and no one there who could explain the French menu to us. We both ended up with meals that weren’t what we thought we were having at dinner and breakfast. I guess that is our problem for traveling to Quebec to vacation. It’s rarely an issue anywhere else in Quebec and we stayed at another Hotel Universal just south of the St Lawrence and English was commonly spoken.
Stayed 1 night in Sep 2023