アルゴンキン のB&B

「Great stay!」

「Staff was attentive and there's plenty of parking, but the hotel really needs more of a face-lift than paint. Both rooms I was in smelled like ancient cigarette smoke from time gone by, my first room had a bathroom door that was warped, and my second had a small hole in the tub. A lot of the fixtures were also stained or had paint/smudges on them. Overall it wasn't a bad stay but I wish I'd spent a little more money for something more upscale.」

「Stayed for a few nights while visiting friends. Staff was very nice and accommodating as our flight was delayed multiple times and we kept moving our check in time. It was nice that the front desk was 24 hours to accommodate us. Bed was comfortable and shower was really nice. We only ate at the breakfast one morning and it was slightly better than other free breakfasts that I’ve had at hotels. Nice to have some hot breakfast items and fresh waffles. The staff at breakfast was very helpful...

「Our room smelled strongly of cigarettes. I was double charged by the property and have struggled for over a week to get a manager to call me back to process the refund. Most of the time my calls aren’t even answered. My experience has turned from disappointment in the quality of the hotel to absolute frustration at the customer service.」

「Clean 」

「It is a little bit far away from Chicago down town but the room was clean and convenient if you have a long stay because they have free breakfast and laundry, fitness center and so on and so forth. 」