"This property is listed as a 5-star hotel, but honestly that is not the feeling we had. I think one of the main points to our dissatisfaction was staff, which were not very helpful. Did not offer any help with bags, the reception staff upon arrival had an argument with another desk and after that was short and kinda rude to other guests. Cleaning staff seemed to be always delayed and behind schedule and overworked."
"Excellent position. Quiet, but central.
Lovely and relaxing sitting outside dining with the marina below and the lagoon type water area beyond.
Excellent breakfast. Friendly, helpful staff."
"The property is in a fantastic location for exploring Lagos and the Algarve. The property need some refreshing. Staff 5 star. Roel, a senior customer relations
Person, is exceptional. He dealt with all small issues and more than solved the problems. I highly recommend him to his superiors."
"The room was a good size and we had a balcony overlooking the beautiful beach. The hotel was in excellent condition and well maintained. Breakfast every morning had a large variety and delicious. The staff were very warm and welcoming. Would recommend."