「Indeed, one of the most luxurious places we have ever visited, praise to Allah Al Malik who has created the amazing nature and the land where your hotel is located. The staff is hospitable and helpful, and the facilities are great.
Nevertheless, to stay on top means you need to maintain the good work and improve the weak points. Here are some according to our experience:
1. Please do more efforts to create sandy beach without litters lying around and the rocks on the beach. Create more...
「We really enjoyed staying on the property, beautifully designed inside and outside. Our suite was spacious and bright. We enjoyed walking around the lake very much.
Amazing service and wonderful staff , they do all they can to make you feel comfortable, i highly recommend staying there and definitely looking forward to my next stay there in the future.」
「I would like to give a special thanks for Mr Ahmed Samir at the hotel front office who cares to solve my issue during my stay and gave a full support and cooperation in addition to the great stay at a wonderful place .」
「Purely amazing. Amazing and beautiful location, beautiful property. Concierge staff, pool bar staff, beach bar staff, breakfast team, housekeeping staff - all on another level of friendliness and courtesy. Struggled to find a flaw in any part of our stay. One of our best trips, albeit to short. Cannot recommend this hotel ans its team enough.」
「It’s clean and the front desk welcome you and even the staff.I am from the U.S. and will surely use it again.First they brought you a gift and welcome you to the hotel.」
