「I made a Taxi reservation at previous night but no taxi showed up next morning. The guy of night shift forgot to make a reservation and we just about miss our flight and obliged to pay mostly double as in a hurry taking a highway. We will never come back to stay such a terrible hotel.」
「Staff are so kind. Last day, I had to check-out early morning because of morning flight to go back and thus could not be on the schedule of breakfast buffet. They flexibly prepared a breckfast packet for me.」