The young lady at the desk was extremely nice, but the building and the room smelled so bad of disinfectant we could hardly breath. The room was not as advertised. One queen bed which looked clean and a small sofa bed with torn arms and the carpets were so dirty. The advertised kitchen had no utensils or dishes and glassware.
Marilyn
2022 年 5 月に 3 泊滞在
2/10 (非常に不満)
Michael
出張
2022 年 4 月 28 日
気になった点 : 客室の快適度
Never Again
They are in the midst of selling and renovated the property and would never stay again. The room smelled horrible and it was clear they were airing at the room since the windows were wide open when I arrived. Front desk staff is only available between 10am-6pm so not very convenient for working people. There was NO toilet paper, the shower DIDN'T WORK, and the iron was broken. They offer for you to trek across their parking lot to ask for help from another hotel. Was horrible and would never stay again.
Michael
2022 年 4 月に 2 泊滞在
6/10 (普通)
Brian
2022 年 4 月 10 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Not terrible
Hallways were run down and smelled like old Chinese food. Had to keep the windows in my room open to get rid of the smell, window screens were ripped. The room itself was adequately cleaned, not pristine, but I was pleasantly surprised due to the state of the property.
Brian
2022 年 4 月に 1 泊滞在
2/10 (非常に不満)
QUENIAH
2022 年 3 月 14 日
良かった点 : 清潔度
I actaully booked a room through Expedia. With that if someone books through them they cancel out the third party. I was not updated. I showed up, thought he just pronounced my name wrong and gave me a room key after asking if he could charge my card on file i said yes and wenr ro my room. About 20 min later he comes to the room and says the card didn't go through, i knew that was incorrect so i followed him down. Upon rechecking the reservation i was put into someone elses room and additionally they were in fact sold out of rooms and i was to go across the parking lot to another hotel where they would fulfill my reservation. I was not emailed called or informed of this at any point. I have to gather my rhings and go to the hotel across the parking lot. What sucked was I was in a suite which was what i wanted and was directed to an Inn. Don't get me wrong it was clean but not the suite with a kitchenette that i wanted. When i arrived to the new hotel they had no reservation for me waiting 10 minutes they found an unopened email about my situation and to book me a room there. Luckily they had a couple of regular rooms left so i at least had something. So it was very disappointing how it was handled. So i would say book through them on phone
QUENIAH
2022 年 3 月に 1 泊滞在
4/10 (不満)
Glendaye
家族旅行, 小さなお子様連れの家族旅行
2022 年 3 月 11 日
気になった点 : 清潔度
Glendaye
2022 年 3 月に 1 泊滞在
2/10 (非常に不満)
Devon
2022 年 3 月 7 日
気になった点 : 清潔度、客室の快適度
Horrible
Room was not cleaned still had toilet paper in the toilet and stains on the bed and couch. The other room toilet didn’t flush and room had a bad smell.
Devon
2022 年 3 月に 2 泊滞在
2/10 (非常に不満)
Alex
カップルで旅行
2022 年 2 月 21 日
気になった点 : 設備とサービス、施設のコンディションと設備
Did not enjoy time. Hotel moved us after already paying for the room and buying food to cook it hotel room that was supposed to have kitchen
Alex
2022 年 2 月に 1 泊滞在
2/10 (非常に不満)
Ronasia
2022 年 2 月 19 日
It was not good and I fill like I should get a free credit for everything I went thru the toilet was messed up and the communication was not there at all I was locked out my room 3 times during my stay
Ronasia
2022 年 2 月に 2 泊滞在
2/10 (非常に不満)
Joseph
2022 年 2 月 12 日
気になった点 : 客室の快適度
Checked in just before midnight. Got up to the room and there was no towels no wash clothes no soap and there was milk and food left in the refrigerator from the previous person. I went down to the desk because there is no phone in the room. I get to the desk and there is nobody there for the rest of the night. Did you ever hear of such a thing? So I'm stuck all night can't take a shower or bath. I go to the desk at 10 in the morning still nobody there. I go back at 11am and finally someone is there. I explain the whole thing and she grabs a towel and tells me check out is at 11.
Joseph
2022 年 2 月に 1 泊滞在
6/10 (普通)
Luna
出張
2022 年 2 月 3 日
気になった点 : 清潔度
Luna
2022 年 1 月に 20 泊滞在
4/10 (不満)
宿泊されたお客様
2022 年 1 月 19 日
気になった点 : 清潔度、客室の快適度
Gest
Smells like cigarettes and weed , stairs going into the building are filthy. Front desk only open till 6pm pros is there’s a full kitchen with a stove refrigerator ,microwave and cutlery so you can cook.
宿泊されたお客様
2022 年 1 月に 5 泊滞在
2/10 (非常に不満)
Molly
家族旅行
2022 年 1 月 8 日
気になった点 : 清潔度、客室の快適度
Horrible, dirty, nonexistent staff
Horrible, dirty, no assistance from nonexistent staff. Checked in after 6pm so had to go to neighboring hotel to pick up keys. Got to room and the couch was not a sofa bed, as advertised. No extra sheets or pillow cases or blankets and upholstery cover on love seat was filthy. So me and my adult son had to share a bed. We had brought food to prepare for dinner, but there were no dishes. The only dishes we found were gross dirty ones in the dishwasher (see picture.) There were no trash cans anywhere in the room. No extra toilet paper and no tissues at all. No free breakfast available as advertised. Unsecure wifi. "Workout" room was disgusting. Halls and stairways were unclean and smelled of smoke. All of this and nobody was at front desk or would answer front desk phone, nobody was available at all to assist- even during their stated business hours. I have called several times since we left and nobody ever answers, you cannot leave voicemail and no email address available. The only number they offer for after hours service is for the handyman to fix plumbing leaks, etc. Absolutely NO CUSTOMER SERVICE at all. This hotel is more of a long term apartment facility and they have no real staff to assist with any issue you might have. I would avoid this terrible facility when traveling through/to Albany.
Molly
2022 年 1 月に 1 泊滞在
10/10 (非常に良い)
Johnny
出張
2022 年 1 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
It was the same as the picture
Johnny
2022 年 1 月に 1 泊滞在
10/10 (非常に良い)
Adonis
グループ旅行
2022 年 1 月 7 日
良かった点 : 清潔度、客室の快適度
Very happy 😊
Very please. Very clean
Adonis
2021 年 12 月に 1 泊滞在
6/10 (普通)
Harry
2021 年 12 月 31 日
気になった点 : 清潔度
Basic accommodation, which was fine. Unfortunately the suite had not been cleaned well (crumbs on the floor) and had no supplemental blankets, nor any wastebasket.
Harry
2021 年 12 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 12 月 29 日
良かった点 : 客室の快適度
気になった点 : 清潔度
DO NOT STAY HERE
It started out well, but went downhill fast. Common areas are filthy; complaints about toilets went unanswered. I would never stay here or recommend.
宿泊されたお客様
2021 年 12 月に 27 泊滞在
4/10 (不満)
Anthony
グループ旅行
2021 年 12 月 14 日
気になった点 : 清潔度、客室の快適度
Anthony
2021 年 12 月に 2 泊滞在
8/10 (良い)
Daniel
2021 年 12 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Always friendly staff, helpful, have everything i needed for a nice little getaway for my girlfriend and i.