アルアンダルス モール周辺のホテル

「My first experience in Saudi Arabia. Friendly staff. Clean facilities. Directly connected to the mall. Great.」

「場所は良く、近くにいくつか食事のできる店やスーパーマーケットがあり便利。朝食もおいしく、ほとんどのスタッフがフレンドリー。 ただ、洗面台の排水が非常に悪く、換気扇をずっと回していても洗面所が臭かった。」

「Calm and cool hotel 」

「毎日出掛けている間に確実にメイキングをしてくれました。全てにおいてこちらの意図しているサービスを行なってくれました。朝食もメニューが充実しており美味しかった。隣に食事を調達できる店舗が複数あり便利でした。一つだけ難点は空港や中心地から離れていること。」

「Utmerket」

「Keep up the good work! 」

「Fantastisch 」

「Booked 2 family suites. They gave us one and we had to tell them to give us the suite we booked and changed rooms. Then we got to the rooms and no towels. Asked for 6 towels since there were 3 people staying in each room, and they only gave us 2 towels saying that they didn’t have enough so we had to share. There were stains on the bedsheets and floor. No shower curtains so water dripped everywhere」

「I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.」