"The stay at this property left me disgusted and extremely disappointed. We booked based on the photos and descriptions online, but what we walked into was nothing like what was advertised. The room wouldn’t even qualify as 2 stars. The bathroom reeked of mould, with black patches around the shower that made it unpleasant to even step inside.
To make matters worse, when we arrived to check in, the staff had no idea who we were. We had a confirmed booking for 4 adults in a Quadruple Deluxe Room with a jetted shower, yet we were given a room meant for 2 adults and had to go back to reception to fix it.
When we finally got to the room, the disappointment only grew. Nothing resembled the online photos. Instead of a proper setup for four people, there was one double bed, a sheet and blanket thrown over a couch, and a rollaway bed squeezed into the tiny space. If I’d had a cat, I wouldn’t have been able to swing it.
We arrived late in the afternoon and were flying out early the next morning, so we reluctantly tolerated it for the night, but we cancelled our other booking immediately. This place is the definition of “what you see is NOT what you get.” Anyone considering staying here should be warned, you will not get what you think you’re paying for.
The only redeeming part of the entire experience was the free shuttle transfer. The driver was friendly, helpful, and punctual, truly the only positive aspect of our stay."