「On the first day of my stay, I did not receive any towels or amenities, so I had to request them at the front desk. On the third night, I asked for bed making, and although they said it was okay and took a note at the front desk, it was not done. On the fifth night, I requested additional towels again, and despite them saying it was okay and taking a note, they never brought them. As a result, I did not receive any bed making or additional towels during my entire 5-day stay. The service was...
「Clean and spacious room much more than I expected. Nice staffs who help your checking in.
You can enjoy your safety staying in NYC with this hotel. If you will use car or take a Lyft to sightseeing places, this place is convenient. But if will walk and take trains, it will take 20-25 min by walk to the nearest station.」
「The front desk staff is exceptional. Friendly and informative. The room was extremely clean and comfy. We enjoyed the free breakfast.
Parking is the only issue I feel could be a problem. The Hotel only has 20 spaces available. We were able to secure one of those spots, thankfully, but I could see how could be a problem. It was close enough to the Barclays Center so we could walk and we felt safe and enjoyed the walk. The restaurants are plenty in the area. We had a great stay.」
