「Stayed here for Lollapalooza weekend, hotel staff was extremely kind and accommodating, the place was clean and up to standards even if they were in the middle of renovation. The jetted tub was super clean as well! The pool and hot tub were super clean, may be small but it was still perfect.Highly recommend this place if you need somewhere to stay.」
「I am writing to express my disappointment with my recent stay at your hotel. I had a reservation for 2 days, but upon arrival, I was informed that the reservation system was suspended due to a Cloudstrike issue.
Despite this significant inconvenience, I was not informed beforehand, and even when I arrived at the hotel, I was assured that manual check-ins would be possible after 4 PM. However, this promise was not fulfilled.
This experience was especially disheartening because my customer...
「This was the best stay for the price I've had a Chicago Hotel. Sure a $600 a night room is nicer; in this price range though the cleanliness and friendliness + proximity can't be beat. Well done. 」