Crowne Plaza Abu Dhabi Yas Island by IHG

4.0 star property
Beach hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Crowne Plaza Abu Dhabi Yas Island by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Buffet
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior
Exterior
Located near Yas Marina Circuit, Crowne Plaza Abu Dhabi Yas Island offers a white sand beach, spa treatments, a 24-hour health club with racquetball/squash courts, yoga classes, two pools with sun loungers and umbrellas, and attentive staff for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Spa
  • Bar
The current price is ¥36,327
¥44,864 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 26 of 26 rooms

Standard Room, 1 King Bed, Balcony, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Yas Island view room, Free Yas Beach Access, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Balcony, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
  • 32 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Club Lounge Access, Sea View (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Club Lounge Access, City View (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony (Plaza View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom (Plaza View, Living)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Kitchenette (Plaza View, Living, Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View (Living)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View (Living, Dining, Kitchenette)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Accessible (Plaza View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Plaza View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Balcony, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 8
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds (Plaza View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

Standard Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Hypo-allergenic bedding
  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
41880, Abu Dhabi, Yas Island

What's nearby

  • Yas Marina Circuit - 15 min walk - 1.3 km
  • Yas Marina - 17 min walk - 1.4 km
  • Warner Bros. World Abu Dhabi - 3 min drive - 2.9 km
  • Yas Waterworld - 3 min drive - 3.0 km
  • Ferrari World - 4 min drive - 3.0 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive

Restaurants

  • ‪NOWHERE CAFE - ‬14 min walk
  • ‪Osmo Lounge - اوزمو لاونج - ‬13 min walk
  • ‪Yas Lounge - A Sweet Taste of Luxury - ‬12 min walk
  • ‪The Lighthouse - ‬19 min walk
  • ‪Bushra - ‬4 min drive

About this property

Crowne Plaza Abu Dhabi Yas Island by IHG

Upscale family-friendly hotel near Yas Marina Circuit
At Crowne Plaza Abu Dhabi Yas Island by IHG, you can look forward to an adjacent golf course, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a nearby private beach, sun loungers, and a free beach shuttle. Treat yourself to a body scrub, a body wrap, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Yoga classes are offered at the 24-hour health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a ballroom
  • A computer station, concierge services, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 428 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and bidets
  • Plasma TVs with digital channels
  • Refrigerators, free infant beds, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 60 for adults and AED 50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barouk
  • Jing Asia
  • Stills
  • Sundowner Pool Bar
  • Views

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (47 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AED 70 per pet, per night, plus a one-time cleaning fee of AED 350

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 125.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 60 for adults and AED 50 for children
  • Airport shuttle fee: AED 115 per vehicle (one way)
  • Pet fee: AED 70 per pet, per night plus AED 350 one-time cleaning fee
  • Rollaway bed fee: AED 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abu Dhabi Yas Island Crowne Plaza
Crowne Plaza Abu Dhabi Yas Island
Crowne Plaza Hotel Abu Dhabi Yas Island
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island
Crowne Plaza Abu Dhabi Yas Island Hotel
Crowne Plaza Abu Dhabi Yas
Crowne Plaza Abu Dhabi Yas Island
Crowne Plaza Abu Dhabi Yas Island by IHG Hotel
Crowne Plaza Abu Dhabi Yas Island an IHG Hotel
Crowne Plaza Abu Dhabi Yas Island by IHG Abu Dhabi
Crowne Plaza Abu Dhabi Yas Island by IHG Hotel Abu Dhabi

Frequently asked questions

Does Crowne Plaza Abu Dhabi Yas Island by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Crowne Plaza Abu Dhabi Yas Island by IHG?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Abu Dhabi Yas Island by IHG on Nov 9, 2025 start from ¥36,327, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Abu Dhabi Yas Island by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of AED 70 per pet, per night. A cleaning fee of AED 350 also applies.

How much is parking at Crowne Plaza Abu Dhabi Yas Island by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Abu Dhabi Yas Island by IHG?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Crowne Plaza Abu Dhabi Yas Island by IHG?

Check-out is at noon.

Does Crowne Plaza Abu Dhabi Yas Island by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 115 per vehicle applies.

Where is Crowne Plaza Abu Dhabi Yas Island by IHG located?

This family-friendly Abu Dhabi hotel is located near the airport, within a 15-minute walk of Yas Public Beach and Yas Marina Circuit. Ferrari World and Warner Bros. World Abu Dhabi are also within 3 mi (5 km).

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Crowne Plaza Abu Dhabi Yas Island by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 767 reviews
Rating 8 - Good. 239 out of 767 reviews
Rating 6 - Okay. 61 out of 767 reviews
Rating 4 - Poor. 30 out of 767 reviews
Rating 2 - Terrible. 21 out of 767 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay on Yas Island! Close to Etihad Arena and Yas Mall. The area has easy access to the Yas Express buses which is a free shuttle bus service for tourist staying on Yas Island. The buses will take you to all the popular attractions such as Warner Brothers, Yas Mall, Sea World and the Louvre Museum. The staff is welcoming and helpful. The breakfast buffet is top notch too! Cuisine from around the world and plenty options for vegetarian and meat eaters! I highly recommend for families or solo travelers (like myself).
Stayed 7 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay at the Crowne Plaza. Staff were really friendly, they upgraded us and also gave us a welcome birthday cake as we were celebrating my husband’s birthday. Very nice room, comfortable stay and breakfast was extensive and very tasty. Will stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
Very very clean and modern.Staff 100% attentive to our every need. cant fault in any way
Stayed 1 night in Jun 2025

10/10 Excellent

sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Yas Mall & Fun Parks was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good stay always
Stayed 1 night in Mar 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for visiting the Grand Mosque and Ferrari World. Lots of great restaurants along the mains to choose from and breakfast in the hotel was amazing however cocktails were a little over priced
Stayed 3 nights in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several places on Yas Island and this hotel was gorgeous. Very polite and helpful staff, great breakfast, very happy with my stay. I come into town 2 or 3 times a year, and I will stay here again.
Stayed 6 nights in Dec 2023

8/10 Good

EMILE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. Great Staff . beautiful swimming pool.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff

10/10 Excellent

Domonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean amenities. Five stars ⭐️
Stayed 5 nights in Oct 2023

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptional nothing was too much trouble
Stayed 3 nights in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini holiday

Everything was exceptional again from check in to departure all the staff were very helpful. Really enjoyed our mini break. Will see you all again next year.
Stayed 3 nights in Nov 2022

10/10 Excellent

Shaiin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and mattress are excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Yaisa

Liked: Cleanliness, property conditions & facilities
Personable and clean
Stayed 1 night in Jun 2023

10/10 Excellent

Zahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2022

8/10 Good

Shari Scottie A

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls so lots of noise.
Stayed 1 night in Dec 2022

2/10 Terrible

Moudhi

Disliked: Cleanliness, staff & service, property conditions & facilities
I had the worst experience in this hotel. Worse bed setup. The floor was dirty and the bathroom was broken. The bed stands were missing a light lamp and the light switches don’t work. The curtain on the bathroom window was broken and I couldn’t close it to have some privacy. I had the worst night sleep ever in this hotel. And I was a platinum elite member in IHG. Such a disappointment stay.
Stayed 1 night in Oct 2024

8/10 Good

Hind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We checked in with Nadine, who was so nice and insured we got connected rooms as per our request for us and our kids. Unfortunately, though the entrance to the hotel is very messy and confusing from the streets so when you are reaching close to it to keep a close eye where to go pool was OK although the smaller size, but the lifeguards were very aggressive and rude with the kids most of the time. Breakfast is massive as usual Hotels you can find anything you would like to. In roomBreakfast is massive as usual Hotels you can find anything you would like to but room dining average burger, pizza with mmcheese and we tried pasta. They were all an average level although they are overpriced. rooms were clean all the time and needed services where provided in a very quick manner
Stayed 2 nights in Jul 2024

8/10 Good

Mafaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the airplanes sound every 2 minutes
Stayed 15 nights in Mar 2023

4/10 Poor

IAN

Disliked: Staff & service, room comfort

Poor hotel, stay.

Check in ok, room sink was plugged shut and I waited 4-5 hours to fix that. Wall electrics didn't work. Kettle was broken. Buffet meal was a poor choice and without taste. We ate a starter then left. Excessive noise in the corridors then I had to argue with neighbours to stop shouting.
Stayed 2 nights in Feb 2024

4/10 Poor

Eman

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room not clean its derti and have cacoroge in the bed no basket for rabish in the suit they didnt clean the room
Stayed 2 nights in Feb 2023

4/10 Poor

Medha

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We had reserved a double room with 2 twin beds confirmed, but got a room with just one bed for 2 adults and 2 children! Upon request we did get a cot which was very uncomfortable. The phone was broken and the AC needed fixing as well. It appeared as though they had not received our reservations (that was confirmed months in advance) nor been prepared for our arrival, and that we got the last possible room (not in the best condition) available. During check-in we were also told that we weren't allowed to use the facilities (dining etc.) unless we had a PCR test, even with CDC cards confirming vaccination for all guests, including those under 16. PCR tests in addition to being vaccinated was not a requirement that was clear to us while making reservations. Only being vaccinated seemed to be a requirement, so if PCR tests are a required, please make that clear while guests book their rooms and not after the fact. These issues were especially inconvenient after having just arrived in transit, and needing a break during a long journey.
Stayed 1 night in Jul 2022