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"The best staffs ever! Especially bell captain service staffs are great. I will repeat this hotel when I use Narita Airport. Frequent shuttle bus schedule is very convenient and helps saving money for taxi to the airport."

"This hotel is perfect to stay for the next day flight. There is a shuttle bus every 20 min from/ to airport. Very convenient and the breakfast was excellent!"

"Beautiful hotel with very friendly and helpful staff. Very clean and the bed was comfortable!"

"Everything is wonderful here. Would definitely stay again."

"Location was great "

"Rooms were fine; typical size for Tokyo. Top marks for concierge service, who booked and cancelled several reservations very patiently as we were navigating Tokyo restaurants "

"The hotel was located on a quiet street with around 15 minutes walk to Tokyo Station. There was a 7-11 and some small restaurants nearby and will need 10-15 min walk for supermarket or more choices of foods. We have a twin room and the room was spacious but no view. The Wifi was poor and I have to use my own data plan inside the room. "

"It was beautiful with a Japanese traditional aesthetic, great staff and perks I've never experienced in any other hotel. "

"Great hotel in an amazing location. Close to a few metro stations and next to the Senso Ji temple. Lots of shopping and food places around "