南部の五つ星ホテル

「I enjoy every minute」

「I arranged before I arrived in Miami for a small birthday cake and champagne to be present at the room at check in as a surprise for my wife’s birthday. As you can probably guess, the amenities were not present. Eventually, after having to complain, the amenities were delivered while my wife and I were off the resorts campus. While we were away and before we even knew the amenities were delivered I received an email stating that they had delivered the amenities and were “prepared and presented...

「チェックイン時に、「部屋が出来次第携帯電話にテキストを送る」と言われたのに全く連絡がなかった。過去に10回ほど宿泊しているが、サービスが低下している気がする。 ビーチスタッフやルーフトップのスタッフ、そして毎回笑顔で迎えてくれるドアのスタッフ、ハウスカーのドライバーは全員素晴らしいが、フロントサービスを改善する必要を感じる。 部屋は電源アウトレットやUSBから充電できる箇所がたくさんあり、非常に良い。 プールには日焼け止めやデトックスウォーターのサーバーがあり非常に良い。」

「Excellent property. West facing rooms are quite noisy late into the night, as to be expected in an urban area. Professional, attentive staff.」

「great green hotrl」

「La piscina ya presenta ciertas cosas de mantenimiento 」

「Finally a five star hotel with a five star service. Design is amazing, attention to details. Staff is genuinely nice and extremely helpful. Can’t wait until you open a Lisbon location. Thank you to the property staff and Managment. 」