「We enjoyed our stay at JOIA Aruba. The resort was beautiful, clean, and relaxing. We appreciated the room upgrade to a pool-view room, early check-in, and the friendly staff.
Our main issue was communication. We were not informed at check-in that certain pool areas were reserved for members only. We spent time there on our first day and were told the next day that we could not use that area. We understand some information may have been covered during the welcome presentation, which we chose not...
「We enjoyed our stay at JOIA Aruba. The resort was beautiful, clean, and relaxing. We appreciated the room upgrade to a pool-view room, early check-in, and the friendly staff.
Our main issue was communication. We were not informed at check-in that certain pool areas were reserved for members only. We spent time there on our first day and were told the next day that we could not use that area. We understand some information may have been covered during the welcome presentation, which we chose not...
Erika