ヌエボ マサトランの五つ星ホテル

「The staff was hard to find, and very slow at restaurants. When our room was ready at 3 pm, I told the bell staff our room number, and Daniel said he could put our luggage in our room without us needing to be there. Two hours later, when we arrived in our room, it was not there. Took another 30 minutes to get and found out that they had come to our room, but since we were not there, they did not just put the bags in our room. Since we were dripping wet from spending the afternoon at the pool,...

「La comida súper rica」

「Hotel is confortable. We stayed at El Cid Marina Beach and passed well. One thing I coud not understand.. At the moment of check-in, we had been asked to change hotel (to El Cid Castillana from El Cid Marina Beach), if we would like to...I don't know the reason why (Overbooking?)... Of course, we have denied the offer and stayed in El Cid Marina beach.」