リラ山脈の四つ星ホテル

「The stay was ok, nothing special. No one went above and beyond. Not the best customer service but was not bad either」

「Only two member of staff were kind and courteous: Chris at reception and the young woman at the spa. Everyone else was borderline hostile. The rooms are run-down and unsafe, nothing is supplied for using the kitchenette and there is absolutely nothing complimentary, not even a tea bag. The sauna, swimming pool and gym are ok, Breakfast is also not too bad. Hotel etiquette should be enforced, such as not shouting in corridors and not smoking in rooms, which appear to be tolerated. Location is...

「Everything was perfect! The location is stunning in nature. Hotel was very stylish and high quality design and service. The food was super delicious. Overall we are very happy that we chose this hotel. Only recommendation I have is they should prohibit smoking around the outdoor hot pool area. There were many smoking people right next to the pools. When you are relaxing in nature, last thing you want to inhale smoke. They should dedicate smoking areas away from the pool. Everything else was...

「friendly and helpful staff, good location 」

「Fena değil」

「Nice but needed cleaning 」

「Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows」

「The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate. Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...