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The Balkan Jewel Resort, Trademark Collection by Wyndham

4.0 star property
Travelers find serenity at this family-friendly resort offering rejuvenating sports massages and horseback riding adventures for all ages

Choose dates to view prices

The Balkan Jewel Resort, Trademark Collection by Wyndham, near the golf course, features a poolside bar and sunny terraces. Skiers enjoy passes and rental equipment, while families love the playground and garden. Guests consistently praise the resort's therapeutic spa treatments.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
The current price is ￥15,079
￥16,437 total
includes taxes & fees
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Studio, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Club Studio, 1 Twin Bed (Attic)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Studio, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 45 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Studio, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Studio, 1 Twin Bed (Attic)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Room, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Family Room, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 60 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Family Suite, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Family Suite, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 65 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Suite, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 60 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Family Suite, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Family Suite, 1 Twin Bed (Attic)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Luxury Villa, Multiple Beds

Premium bedding, memory foam beds, in-room safe, desk

Luxury Villa, Multiple Beds

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 120 sq m
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

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Room, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 85 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Premium bedding, memory foam beds, in-room safe, desk

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds (Superior Studio)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, memory foam beds, in-room safe, desk

Superior Studio, Multiple Beds (Superior Studio)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Razlog, The Balkan Jewel Resort, Trademark Collection by Wyndham is next to a golf course and in the mountains. House Museum of Neofit Rilski and Velyanov’s House are local landmarks, and some of the area's activities can be experienced at Bansko Ski Resort and Bansko Gondola Lift. Traveling with kids? Consider SkiBansko by Traventuria and Ski Bansko. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling. Visit our Razlog travel guide
Map
2760, Razlog, Razlog Valley

What's nearby

  • #lifeatexpedia #weloveourmarkets #EMEA Pirin mountains, Bulgaria
    Pirin Golf and Country Club
    8 min walk - 0.7 km
  • Bansko Ski Resort
    16 min drive - 14.0 km
  • Bansko Gondola Lift
    17 min drive - 14.4 km
  • Dobrinishte Ski Resort
    27 min drive - 22.5 km
  • Ski Bansko
    33 min drive - 22.8 km

Getting around

  • Sofia Airport (SOF)
    139 min drive

Restaurants

  • Casa di Papi
    10 min drive
  • BOX
    9 min drive
  • café black & white
    9 min drive
  • Тенекията
    9 min drive
  • Канчето (Kancheto)
    10 min drive

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

Upscale family-friendly hotel adjacent to a golf course
A poolside bar, a terrace, and a garden are just a few of the amenities provided at The Balkan Jewel Resort, Trademark Collection by Wyndham. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to Ayurvedic treatments, a facial, or a detox wrap at the onsite spa. Enjoy the gym, as well as activities like horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • A free area shuttle, bike rentals, and babysitting (surcharge)
  • A banquet hall, laundry services, and concierge services
  • A TV in the lobby, massage treatment rooms, and a front-desk safe
Room features
All 160 rooms include comforts such as premium bedding and separate sitting areas, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and sofa beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Free ski shuttle
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Oven
  • Room service
  • Separate dining area
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A printed booking confirmation must be presented at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets

Frequently asked questions

Does The Balkan Jewel Resort, Trademark Collection by Wyndham have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at The Balkan Jewel Resort, Trademark Collection by Wyndham?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at The Balkan Jewel Resort, Trademark Collection by Wyndham on Mar 17, 2026 start from ￥15,079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Balkan Jewel Resort, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is The Balkan Jewel Resort, Trademark Collection by Wyndham located?

Located near the slopes, this Razlog hotel is in the mountains and within 9 mi (15 km) of Paisii Hilendarski Historical Center, Bansko Ski Resort, and Bansko Gondola Lift. SkiBansko by Traventuria and Vihren are also within 9 mi (15 km).

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Reviews

The Balkan Jewel Resort, Trademark Collection by Wyndham Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

Reviews

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap, clean and ok good food.
Stayed 1 night in Jul 2024

8/10 Good

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.
Stayed 1 night in Oct 2024

8/10 Good

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments.
Stayed 1 night in Aug 2023

10/10 Excellent

Veselka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two bedroom apartment was as expected. The bedrooms were with Mountain view and the balcony with pool. Rooms are spacious and kitchen is supplied with everything needed. There are oven, stove top, fridge and tea and coffee makers. The apartment has 2 bathrooms and a shower.
Stayed 1 night in Jun 2024

4/10 Poor

Yordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.
Stayed 8 nights in Feb 2025

6/10 Okay

Adar

Disliked: Staff & service, property conditions & facilities

Nice place

We stayed for a few days - when we arrived we found out that there was a youth camp in the hotel that took over all the hotel and we felt like we had no place there.
Stayed 8 nights in Aug 2024

10/10 Excellent

Lyubomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Will be back! Thank you
Stayed 5 nights in Jul 2024

2/10 Terrible

Wan Ju

Disliked: Cleanliness, amenities, property conditions & facilities
The room is not updated. Mattresses are too old with spring coil noise once you sit on. Room is big but many things are out of orders such as bedside table lights are not on, no power charging sockets. Shower is very small.
Stayed 1 night in May 2025

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.
Stayed 7 nights in Feb 2025

2/10 Terrible

Fisnik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever!

This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.
Stayed 3 nights in Jan 2025

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand appart et chouette piscine interieure
Stayed 1 night in May 2025

6/10 Okay

Adnan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
gut
Stayed 3 nights in Jan 2025

10/10 Excellent

Maike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr erholsam, idyllische gelegen am Rande des Piringebirge. Schöne Poolanlage, sowohl innen als auch aussen. Frühstück reichhaltig.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views from our room. All employees were attentive and professional. Loved the food in the restaurant and the pool was sparkling. Would love to come back again.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is very old, the service very poor , almost no one speak English, the bathroom inside the room is very small , and overall I'm not satisfied at all. I stayed for 3 nights and they only fix the beds every day and nothing else , they don't even wash the dishes for 3 days!!!
Stayed 3 nights in Jan 2020

6/10 Okay

Sergey

Liked: Cleanliness, staff & service
Так себе номер. В спальне нет телевизора, в гостиной очень маленький. В ванной комнате не повернуться, очень тесная.
Stayed 2 nights in Feb 2018

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for a weekend ski

Comfortable, clean and everything prepared and heat was turned on before our arrival. It's a comfortable place to stay skiing in Bansko. It's about 20+ minutes from the Gondola and there's free shuttle bus. The hotel food was pretty good and less pricey than the places in town.
Stayed 2 nights in Jan 2018

4/10 Poor

Emmanouil

Liked: Cleanliness, room comfort

Good budget stay at bansko area

nice hotel. pool very small and crowded, no towels or flipflops to use. sauna/hamam not in same building as rooms so people have to walk outside at cold weather to go to rooms. Elevators very slow. Kids place good and spacious lot of toys. location is outside bansko need car. breakfast was ok and personel working very friendly. parking easy. free shuttle bus to gondola. Rooms clean warm and spacious. issues: - very small tv and not plugs to charge phones. I had to find to use plugs of sidebed lamps to get some power - checkout problem with double payment hope to resolve soon. - Fridge was not plugged in when arrived.

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Μια υπεροχη διαμονη!

Το ξενοδοχειο ειναι εξαιρετικο με πολυ ομορφα και ζεστα δωματια!Φανταστειτε πως ειχαμε τζακι στο δωματιο μας και δεν χρειαστηκε καν να το αναψουμε λογω της αρκετης ζεστης που επικρατουσε!Ο χωρος του σπα πολυ καλος και καθαρος οπως επισης και το εστιατοριο!Το Μπανσκο βρισκεται 7 λεπτα μακρια με το αυτοκινητο!Θα ξαναπηγαιναμε σιγουρα!
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Wouldn't recommend it

The Balkan Jewel Resort is located outside the city. It's a 15 minute drive to Bansko with almost nothing in between. So if you don't want to spend your entire time at the resort, you'll have to take a shuttle to the city. The resort is split up into four building, unfortunately they are not connected with an internal walkway. Ergo you have to exit your building to go to the restaurant, the front desk, the gym/massage room/ jacuzzi, etc. Think about that in the winter; you'll have to wear a winter coat just to go for breakfast or pack a bag to go for a massage. We went during the off season. We were in the Amber building of the resort. All the lights in the building were almost always off, so we would have to turn on the lights when we entered/exited the building and our floor. The building was deserted. It's just strange for a hotel. The sole restaurant at the resort isn't very good but it's your only option if you don't want to get out. I regret picking the Balkan Jewel Resort. I strongly recommend picking a hotel in Bansko, around the city center instead.
Stayed 2 nights in Oct 2017

10/10 Excellent

Nour Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely please and food

Very good condition and nice people the location is also amazing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes hotel in razlog, in nächter näher zu bansko

Es war ein schöner Aufenthalt, Zimmer sehr komfortabel. Die Badelandschaft schön jedoch hätten Säuberugsgegenstände aus der Badelandschaft entfernt werden sollen, jene stören etwas das Gesamtbild.

10/10 Excellent

Stefan & Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

The hotel was amazing, the staff were very welcoming, friendly and helpful throughout our whole stay. The location was nice and quiet, but the shuttle busses that the hotel offers to Bansko makes it so convenient for a perfect holiday. Easy to get to the ski resort, and relaxing.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Value for money..

Very nice big rooms...inside swimming pool good it could be more hot,the steam bath and the sauna very nice...at the restaurant the food a la carte was good,the brekfast has only the basic...

8/10 Good

Stergios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value formoney

value for money