ロドピ山脈の四つ星ホテル

「The room was the worst hotel room I’ve ever seen and certainly nowhere near 4 star. Everything is Broken and filthy with insects and bugs. Food was just as bad no variety at all, pointless going half board as we had to eat out most of the time as it was so bad. The facilities are neglected the customer care non existent and most nights there was screaming and fighting from locals at the front reception leaving clubs and bars . Incredibly unsafe for families and poor value for money. Worst...

「浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。」

「Kaldığımız süre boyunca rahat ettik, rahat ferah geniş odalı, aileler için ideal bir otel.」

「Wonderful 」

「Alles was perfect 」

「Rooms were clean. Coffee in the room is not complementary. There is a complementary bottle of water, but only the first day. No iron nor iron board in the room, you have to ask for it and it has to be returned after. No hair conditioner. The pool was great, 25 m and very clean. The stuff in the hotel was friendly. Very poor management in the restaurant. No one on the door to welcome you and sit you. Free breakfast buffet and no waiters around, customers help each other to find out where things...

「Room was very dirty. Manager was very rude and didn’t introduce hisself and say “sorry”」