ポイントイーストの四つ星ホテル

「I really liked the calm atmosphere at the hotel, but I wish there would be shuttle pickups from the airport. For foreign tourists, it's difficult to drive abroad... And air conditioner is noisy, which sometimes disturb sleeping. Except them, I really liked your hotel to stay. 」

「とても気持ちよく宿泊できました。」

「施設やお部屋も最適でしたが、シャワーだけのお部屋にしては少しお高いです。夜中の到着やレンタカーの駐車などの対応も丁寧で時間通りにやっていただき、大変よかったです。」

「スリッパがあると嬉しかったです。部屋の中はずっと裸足で過ごしました。」

「スタッフが本当に優しくて感動しました。」

「While the room was clean and the staff were friendly, my experience overall was disappointing. The biggest issue was the noise from a nearby club, which played loud music late into the night. Even with earplugs, I found it very hard to sleep. I informed the staff, but nothing was done to fix the situation. The hotel operates with a self-check-in system, and there wasn’t much staff presence, which made it feel more like an Airbnb. This was quite unexpected for me, as I was hoping to ask the...