Find 4 Star Hotels in Mérida from ￥11,330

"The property had a great location. Everything was walkable or short uber/taxi ride. Staff was friendly, breakfast good. Floors in the room could use some polishing. No major complaints"

"Old hotel but well maintained. Nice staff"

"Great hotel "

"The check-in was very poor as Wendy took a long time , gave off a vibe that she was displeased with us and only spoke with my wife. When we had problems with the room key not functioning, she told us that we had not closed the door correctly. When we mentioned that the water temperature in the shower cycled on its own from hot to cold to hot we were told how to operate the handle as if we had never used a shower before It also seems that security for strangers using elevators is also lax. There are other good hotels in the area such as the Hyatt and the Hilton. They are both superior "

"Parking is very safe"

"The hotel was very nice. We were put on the first floor when we checked in and spent the first night there. But the AC was not working, and the room had a very musty/moldy smell. So, the next day we were moved to the fourth floor and had a balcony, a huge tub and kitchen area. It was much nicer and larger. We appreciated the upgrade. My only other complaint was the face that we were only given 2 towels and 2 waters per day. (2 towels total for 2 people) We asked for more and they would not give them to us. We ate the restaurant several times and the food/prices were good. But they were slow with service if you did not do the buffet and the buffet did not open at the times specified. Sometimes it was almost an hour later. Otherwise, the location was great, the courtyard was beautiful and the staff very friendly. Nice hotel for the value!"

"Los cuartos son muy bonitos (pero extrañé las batas y las pantuflas que daban antes). Usamos el gimnasio que está muy bien equipado. El staff de front desk es muy amable y servicial. Pero debo felicitar al Ingeniero que me ayudó a tener una mejor velocidad de internet en mi laptop (y no estuvo fácil por un problema en mi laptop!!) Gracias!!"