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Hotel Palacio Maya

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.6 / 5Wonderful
256 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    U.S. Consulate Merida
    12 min walk
  • Popular Location
    Monument to the Fatherland
    15 min walk
  • Popular Location
    Merida English Library
    17 min walk
  • Airport
    Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Basic Double Room

    4.9/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Single Room

    4.7/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Room

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Single Standard

    More details
  • Double Standard

    More details
  • Junior Suite Executive

    More details
  • Presidential Suite

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Mérida

Hotel Palacio Maya is located in Mérida's Centro neighborhood. Paseo de Montejo and Plaza Grande are notable landmarks, and travelers looking to shop may want to visit Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Merida or Estadio de Beisbol Kukulkan.

Visit our Mérida travel guide

What's nearby

  • Popular Location
    U.S. Consulate Merida - 12 min walk
  • Popular Location
    Monument to the Fatherland - 15 min walk
  • Popular Location
    Merida English Library - 17 min walk
  • Popular Location
    Park of the Americas - 17 min walk
  • Popular Location
    Parque Santa Lucía - 19 min walk

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 21 min drive

Restaurants

  • JARDIN BAR – Coffee shop with a bar offering Mexican cuisine. Open daily.

About this property

Hotel Palacio Maya

A restaurant, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 63 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like dining areas and sitting areas. Other amenities available to guests include balconies or patios, 24-hour room service, and minibars.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 160 and MXN 190 for adults, MXN 80 and MXN 95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Hotel Palacio Maya Merida
  • Palacio Maya Merida
  • Hotel Palacio Maya Mérida
  • Palacio Maya Mérida
  • Palacio Maya
  • Hotel Palacio Maya Hotel
  • Hotel Palacio Maya Mérida
  • Hotel Palacio Maya Hotel Mérida

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 160-190 for adults and MXN 80-95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Nearby things to do

Activities

  • Bicycle rentals

Where to eat

  • JARDIN BAR – Coffee shop with a bar offering Mexican cuisine. Open daily.
4.6

Wonderful

5 - Excellent
166
4 - Good
77
3 - Okay
7
2 - Mediocre
1
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

1/5

  • Disliked: Cleanliness, staff & service

The bedside had a bloody sputum that had not been cleaned. Overall the staff rude and not very friendly.

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellentt pñace and great people, beautiful hotel, very clean

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You can hear everything due the thickness of the walls and the lack of seal of the doors.

Stayed 5 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean property. Friendly staff. Large rooms. This is my new hotel next time I visit Merida.

Stayed 15 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was always cleaned by the time we came back from the tour . Water for shower wasn’t warm , cold water every time we took a shower . Staff was very friendly . The hotel is not at walking distance to the plazas or downtown.

Stayed 6 nights in Aug 2019

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