Find 3 Star Hotels in Mystic - New London, CT from ￥13,766

"Our first room when we arrived had the door open and a large industrial fan going. I didn’t want to even know why. We immediately went downstairs and got a new room. Interesting, that fan was going all night and most of the next day. Another patron had ants and bed bugs. "

"Very clean and staff were great about cleaning room as soon as we left with dog each day. I do think charging $30 to check in 2 hours early was a bit ridiculous. If the rooms are clean and ready, why not check guests in and reduce back log at posted time??"

"Overall, it was a great stay. However, the staff did not see my note requesting to be close to the front lobby because I was traveling with an elderly parent. I would suggest calling the hotel if you have a request. The breakfast was very good. "

"I was very surprised at the upkeep off the property and room, it was poor condition. Furniture of the room was not appealing at all, heavily damaged tables, the condition of the bathroom tub was horrible and looked dirty, I barely wanted to shower. There was hair that did not even belong to me on the floor when we got into our room on the bathroom floor, very discouraging to make myself comfortable in the room. I was very upset and disappointed as this was suppose to be a Hyatt hotel. I was shocked at the condition of the rooms. "

"Great location and staff"