「The system to check in was down and we waited 4 hours to be able to get into our rooms. It wasn’t the staff’s fault but when asked how we would be compensated they simply said “that’s on Hilton” lol no apologies. Nothing. Asked about the laundry room, they said we’d need quarters and we could get them from the front desk when we needed it. Went downstairs to exchange dollar bills to said quarters and was rudely told they didn’t have them and couldn’t help us lol. Breakfast and housecleaning...
「The system to check in was down and we waited 4 hours to be able to get into our rooms. It wasn’t the staff’s fault but when asked how we would be compensated they simply said “that’s on Hilton” lol no apologies. Nothing. Asked about the laundry room, they said we’d need quarters and we could get them from the front desk when we needed it. Went downstairs to exchange dollar bills to said quarters and was rudely told they didn’t have them and couldn’t help us lol. Breakfast and housecleaning...
brenda