Nilgiri Hillsの2 Starsホテル

"The property is average. They won't provide hot water after 9 am and they just want to make money so they'll charge you 100 for one time. The staff service guy didn't even picked up the luggage while checking out. Overall poor service. "

"Reception struggled to find our reservation at check in. Room was basic, Very hard double bed. Kettle and a jug of water was supplied at check in, no further water given and room does not get made up. We were in the main building annexe and it obviously had not been used for some time, smelt and felt damp. I know we are in the mountains and should expect lower temperatures. We were told hot water would only be available 7-10 both mornings and evenings but we had to ring reception several times...

"This property has an excellent view of nearby tea plantation, has good parking space once we drove up the steep ramp. However, the rooms were not ready even 2 hours after the scheduled arrival time. The staff were cleaning rooms; with beds from multiple rooms in corridors; unclean bathrooms, broken bathroom door. Overall, it felt like not managed by professionals."

"Fraud cheater ..!! i have booked RK WHITE CASTLE for 15th august -17th august. when i went there . no hotel found there. management has sold their hotel building to others. still they are taking reservations. they are fraud. i have to go another hotel for stay and paid more money.pls arrange refund for me and pls remove this hotel from your booking list as it is no more at current location"

"The stay is good luxurious experience for a budget price. The staff is very supportive as well. I would recommend this stay to everyone. It is very close to the city centre as well"