ハーバーアイランドの2 つ星ホテル ￥9,866 ～

「到着時フロントに誰もおらず30分近く待たされた。 他に2人待たされた客がいるにも関わらず現れたスタッフは詫びもせず不機嫌そうに作業を始めた。 サービス業としては最低ランクでしょう。」

「Couldn't clean rooms fast enough for incoming clients who had hour waits」

「よかった！」

「Good room clean 」

「At 2am our toilet overflow, we had to pack up and move to another room in the middle of the night. Had a dog and child to transfer to the new room. In the new room the water temperature in the shower was backwards so cold was hot, hot was cold. Called General Manager Valencia to share my concerns. Never heard from her. I will be calling the head office about my stay and compensation for this trip. By the way breakfast was the same for the 3 days we stayed.」

「No becon. No good customer service during breakfast. No light in bathroom and no mirrors. No shampoo in showers provided we had to go to lobby. Rude maintenance man!」

「Staff was very professional and very helpful, side note beds were a little too hard, extra or thicker pillow top will be useful」