The facility was ok other than the rooms not having decent air conditions. The double room and single room both had portable air conditions but both made loud noises. Other than that, the rooms were clean and comfortable.
The biggest issue was the room booking mess. Expedia's reservation confirmation had a room for an adult and three children. When we arrived at the hotel, we were told that only one person can stay at the hotel.
Stayed at a clean, compact room on the fifth top floor. Staffers were all friendly. It's situated a few tram stops away from HB (central station) uphill, so it'd be better using tram when carrying your suitcase with you. You can use an iron if you ask at the reception.