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HOTEL illuster - Urban & Local

3.0 star property
Pet-friendly hotel with a rooftop terrace connected to a shopping center in Uster

Choose dates to view prices

Photo gallery for HOTEL illuster - Urban & Local

Lobby
Meeting facility
Daily buffet breakfast (CHF 22 per person)
Exterior
Lobby sitting area
Take advantage of a grocery/convenience store, a rooftop terrace, and a shopping mall on site at HOTEL illuster - Urban & Local. The on-site local cuisine restaurant, Ustaria, offers breakfast, lunch, dinner, light fare, and garden views. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Air conditioning
  • Parking available
  • Breakfast available
The current price is ￥28,592
￥30,982 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Double or Twin Room, 1 King Bed, Balcony

Junior Double or Twin Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Double or Twin Room, 1 King Bed, Balcony

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room, 3 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Located in Uster, HOTEL illuster - Urban & Local is connected to a shopping center. Lindt & Sprüngli Chocolateria and Bahnhofstrasse are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Zurich. Looking to enjoy an event or a game? See what's going on at Hallenstadion or Letzigrund Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Uster travel guideOpens in a new window
Map
8610, ZH, Uster, Zürichstrasse 14

What's nearby

  • Uster Castle - 6 min walk - 0.5 km
  • Jucker Farm - 6 min drive - 4.9 km
  • Zoo Zurich - 19 min drive - 18.0 km
  • Bahnhofstrasse - 22 min drive - 24.8 km
  • Lindt & Sprüngli Chocolateria - 30 min drive - 34.7 km

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪U-Boot Bar - ‬5 min walk
  • ‪Peking Garden - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Café Steiner Uster - ‬4 min walk
  • ‪Taverna Poseidon - ‬7 min walk

About this property

HOTEL illuster - Urban & Local

Hotel connected to a shopping center
Take advantage of a grocery/convenience store, a rooftop terrace, and a shopping mall on site at HOTEL illuster - Urban & Local. The on-site local cuisine restaurant, Ustaria, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • Guest reviews speak well of the overall condition
Room features
All 60 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 10:00 PM on request
  • Limo/town car service
  • Secured, covered self parking on site (CHF 9 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 for adults and CHF 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Gym
  • Shopping mall
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 45.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Is HOTEL illuster - Urban & Local pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of Sep 30, 2025, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on Oct 19, 2025 start from ￥28,592, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL illuster - Urban & Local?

Self parking is available for CHF 9 per night.

What time is check-in at HOTEL illuster - Urban & Local?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at HOTEL illuster - Urban & Local?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does HOTEL illuster - Urban & Local provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–10:00 PM on request. A fee of CHF 80.00 per person applies.

Where is HOTEL illuster - Urban & Local located?

Located in the heart of Uster, this hotel is 0.4 mi (0.6 km) from Uster Castle and within 3 mi (5 km) of Aathal Dinosaur Museum and Milandia Migros Sport and Adventure Park. Jucker Farm and Kletterzentrum Milandia Greifensee are also within 6 mi (10 km). Uster Station is only a 5-minute walk.

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Reviews

HOTEL illuster - Urban & Local Reviews

8.2

Very Good

8.8

Cleanliness

7.2

Location

8.4

Staff & service

9.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 70 out of 185 reviews
Rating 8 - Good. 76 out of 185 reviews
Rating 6 - Okay. 31 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 5 out of 185 reviews

Reviews

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, unfortunately we could only stay for one night!
Stayed 1 night in Mar 2025

10/10 Excellent

Anzhela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in Mar 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will be back :) thanks
Stayed 6 nights in May 2022

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a nice Garden

The breakfast is poorer and could be improved a little bit. I see it the same since 9 years already. Otherwise the Hotel is great, after the renovation. Spacious rooms, a lot of light due the big window. Really nice garden on the top of the shops, a place where you can relax a bit after a long day. The Mall is right below of you, with many shopping possibilities.
Stayed 2 nights in Jul 2022

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023

6/10 Okay

Gregor

Alles okay, wenn die AC funktioniert hätte

Zimmer sauber und Frühstück war auch gut. Leider hatte ich das Pech, dass die Klimaanlage nicht ging. Und dies sei in der 8 Etage wohl bekannt.
Stayed 1 night in Jun 2025

8/10 Good

David-André

Stayed 1 night in May 2025

8/10 Good

Petra

Liked: Amenities
Zimmer 805 war nicht sauber geputzt, überall sind lange blonde haare gewesen.. sogar in bett.. boden war nicht sauber gesaugt…
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sasha

Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaolan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tomas

Stayed 1 night in Nov 2024

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities
Unschlagbar zentral in Uster gelegen, hervorragendes Personal. Tiefgarage und Einkaufcenter im Haus, Fahrstuhl verbindet Hotel direkt mit beidem, leider nur 1 Fahrstuhl. Angenehmes Ambiente in Frühstück / Barbereich. Terrasse und Dachgarten vorhanden. Leider Badezimmer Wanne eng, mit hohen Wänden und rutschig. Hab mich beim Duschen unsicher gefühlt. Obwohl in 5. Etage oft Geruchsbelästigung durch Raucher auf Terrasse.
Stayed 3 nights in Sep 2024

8/10 Good

TOMOO

Liked: Cleanliness, staff & service, property conditions & facilities
とっても快適に過ごせました。 もう少しリーズナブルだともっとよかったです。
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 4 nights in Jul 2024

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities

Better to stay when not so hot out!

Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Stayed 2 nights in Jul 2024

8/10 Good

Nuno

Liked: Cleanliness
Ne parle pas français
Stayed 1 night in Jul 2024

10/10 Excellent

ursula

Liked: Cleanliness, amenities, property conditions & facilities
hervorragendes, freundliches Personal, besonders an der Reception. Sehr gutes Morgenbuffet mit super feinem Kaffee. Das Hotel befindet sich an guter Lage mit toller Terrasse.
Stayed 1 night in May 2024

10/10 Excellent

Marianne You-Zin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekte Lage und super Service

Perfekte Lage! Das Frühstücksbuffet war fantastisch, auch dass man sein Heissgetränk an der Bar frisch bestellen und es einem dann serviert wurde, finde ich toll. Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war sehr sauber und die Betten waren super. Vielen Dank!
Stayed 2 nights in Mar 2024

6/10 Okay

Maren

Liked: Cleanliness, property conditions & facilities
Für einen kurzen städtetrip ok , ok Grunde etwas zu teuer für Ausstattung und Angebot des Frühstücks . Alles in allem war es sauber und das Personal bemüht . Werde denk ich wieder kommen falls ich nochmal nach uster muss
Stayed 1 night in Nov 2023

6/10 Okay

Mathis

Das Personal ist sehr anonym unterwegs und macht seine Arbeit. Die Seele und ein motiviertes Lächeln fehlt etwas in diesem Haus, wenn man nicht beruflich unterwegs ist.
Stayed 1 night in Jul 2023

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